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Reply + Zendesk

Reply + Zendesk

Reply + Zendesk integrations

Start managing new emails sent in Reply by creating tickets in Zendesk

Ensure seamless customer service with this efficient workflow. When you send a new email in the Reply app, it immediately creates a ticket in your Zendesk account. This saves you precious time and ensures all customer queries from your email are correctly logged and quickly resolved in Zendesk.

  1. When this happens...
    New Emails Sent
    New Emails Sent
    New Emails SentTriggers when new email sent (first step or follow-up).
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Reply and Zendesk

Discover other triggers and actions you can use with Reply and Zendesk

  • Reply triggers, actions, and search
    Inbox Category Set for Reply

    Triggers when reply marked with a new inbox category.

    Trigger
    Instant
    Try It
  • Reply triggers, actions, and search
    New Link Clicked

    Triggers when a person clicks your link in email.

    Trigger
    Instant
    Try It
  • Reply triggers, actions, and search
    New Email Opened

    Triggers when a person opens your email.

    Trigger
    Instant
    Try It
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About Reply
Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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