Reply + Zendesk integrations
Start managing new emails sent in Reply by creating tickets in Zendesk
Ensure seamless customer service with this efficient workflow. When you send a new email in the Reply app, it immediately creates a ticket in your Zendesk account. This saves you precious time and ensures all customer queries from your email are correctly logged and quickly resolved in Zendesk.
- When this happens...New Emails SentTriggers when new email sent (first step or follow-up).
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Reply and Zendesk
Discover other triggers and actions you can use with Reply and Zendesk
- Inbox Category Set for Reply
Triggers when reply marked with a new inbox category.
Try ItTriggerInstant - New Link Clicked
Triggers when a person clicks your link in email.
Try ItTriggerInstant - New Email Opened
Triggers when a person opens your email.
Try ItTriggerInstant - New Email Replied
Triggers when a person replied.
Try ItTriggerInstant
- New Person Bounce
Triggers when an email address bounce (soft & hard).
Try ItTriggerInstant - New Emails Sent
Triggers when new email sent (first step or follow-up).
Try ItTriggerInstant - New Person Opt Out
Triggers when a person clicks opt out link.
Try ItTriggerInstant - Prospect Finished
Triggers when a prospect finishes in terms of campaign.
Try ItTriggerInstant
Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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