Reddit + Zendesk

Create tickets in Zendesk for new posts or comments matching search in Reddit

Stay ahead of customer concerns on Reddit by creating a direct line to your support team via Zendesk. With this workflow, whenever there's a new post or comment matching your specified search terms on Reddit, a ticket is promptly generated in Zendesk. This way, you can timely address customer feedback, further improving your service. It's an instant and effective way to turn social media interactions into structured support.

Stay ahead of customer concerns on Reddit by creating a direct line to your support team via Zendesk. With this workflow, whenever there's a new post or comment matching your specified search terms on Reddit, a ticket is promptly generated in Zendesk. This way, you can timely address customer feedback, further improving your service. It's an instant and effective way to turn social media interactions into structured support.

  1. When this happens...
    RedditReddit
    New Post Matching Search

    Triggers when a new post matches your search criteria.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Search QueriesRequired

    • Include Subreddits

    Trigger
    Polling
    Try It
    • SubredditRequired

    • TitleRequired

    • Post TypeRequired

    • Flair

    Action
    Write
    • ViewRequired

    Trigger
    Polling
    Try It
reddit logo
reddit logo

About Reddit

Reddit, stylized as reddit, is a social news and entertainment website where registered users submit content in the form of links or text posts.
Learn more

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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