Process Street + SupportBee

Process Street + SupportBee integrations

Manage new SupportBee tickets by triggering workflows in Process Street

Stay on top of your customer support with this efficient workflow. When a new ticket arrives in SupportBee, the workflow activates a predefined process in Process Street, enabling a timely and organized response to customer queries. This efficient process management helps you provide outstanding customer service while ensuring no ticket goes unnoticed.

When this happens...
New TicketTriggers when there is a New Ticket in your SupportBee account.
TriggerInstant
automatically do this!
Run WorkflowRuns a workflow.
ActionWrite

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More things you can do with SupportBee and Process Street

Discover other triggers and actions you can use with SupportBee and Process Street

New Agent Reply
Triggers when an agent replies to a ticket.
Trigger
Instant
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New Customer Reply
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Ticket Subject
  Required
- Requester Email
  Required
- Requester Name
  Required
- Plain Text Content
  Required
- HTML Content
Action
Write
- Data Set
  Required
Trigger
Instant
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- Data Set
  Required
Trigger
Instant
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- Workflow
Trigger
Instant
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- Workflow
- Task
Trigger
Instant
Try It

- Workflow
  Required
Action
Write
- Data Set
  Required
- Data Set Record
  Required
Action
Write
- Data Set
  Required
- Data Set Record
  Required
Action
Write
- Data Set
  Required
Action
Search
- Data Set
  Required
Action
Search or write

New Comment
Triggers when a new comment is added to a ticket.
Trigger
Instant
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New Ticket
Triggers when there is a New Ticket in your SupportBee account.
Trigger
Instant
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- Workflow
Trigger
Instant
Try It
- Data Set
  Required
Trigger
Instant
Try It
- Workflow
- Author
Trigger
Instant
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- Workflow
- Author
Trigger
Instant
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- Workflow
- Task
Trigger
Instant
Try It
- Data Set
  Required
Action
Write
- Workflow
  Required
- Workflow Run ID
  Required
- Workflow Run Name
- Workflow Run Status
- Assign to
- Due Date
- Shared
Action
Write
- Workflow
  Required
- Workflow Run
  Required
- Task
  Required
- Task Status
- Due Date
Action
Write
- HelpCopy
- Workflow Run ID
- Workflow
- Workflow run name
- Workflow run status
- Assigned to
- Due date
Action
Search
- HelpCopy
- Workflow Run ID
- Workflow
  Required
- Workflow run name
- Workflow run status
- Assigned to
- Due date
Action
Search or write

About Process Street

Process Street is a Compliance Operations platform that lets non-technical teams create powerful, API-driven workflows with built-in enforcement and proof.

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About SupportBee

SupportBee is the easiest way to manage customer support emails. It helps your team collaborate & deliver friendly customer service.

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