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Process Street + SupportBee

Manage new SupportBee tickets by triggering workflows in Process Street

Stay on top of your customer support with this efficient workflow. When a new ticket arrives in SupportBee, the workflow activates a predefined process in Process Street, enabling a timely and organized response to customer queries. This efficient process management helps you provide outstanding customer service while ensuring no ticket goes unnoticed.

Stay on top of your customer support with this efficient workflow. When a new ticket arrives in SupportBee, the workflow activates a predefined process in Process Street, enabling a timely and organized response to customer queries. This efficient process management helps you provide outstanding customer service while ensuring no ticket goes unnoticed.

  1. When this happens...
    SupportBeeSupportBee
    New Ticket

    Triggers when there is a New Ticket in your SupportBee account.

    TriggerInstant
  2. automatically do this!
    Process StreetProcess Street
    Run Workflow

    Runs a workflow.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • SupportBee triggers, actions, and search

    New Agent Reply

    Triggers when an agent replies to a ticket.

    Trigger
    Instant
    Try It
  • SupportBee triggers, actions, and search

    New Customer Reply

    Triggers when a customer replies to a ticket.

    Trigger
    Instant
    Try It
    • Ticket SubjectRequired

    • Requester EmailRequired

    • Requester NameRequired

    • Plain Text ContentRequired

    • HTML Content

    Action
    Write
    • Data SetRequired

    Trigger
    Instant
    Try It
  • SupportBee triggers, actions, and search

    New Comment

    Triggers when a new comment is added to a ticket.

    Trigger
    Instant
    Try It
  • SupportBee triggers, actions, and search

    New Ticket

    Triggers when there is a New Ticket in your SupportBee account.

    Trigger
    Instant
    Try It
    • Workflow

    Trigger
    Instant
    Try It
    • Data SetRequired

    Trigger
    Instant
    Try It
process-street logo
process-street logo

About Process Street

Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows.
Learn moreHelp

Related categories

  • Project Management

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supportbee logo
supportbee logo

About SupportBee

SupportBee is the easiest way to manage customer support emails. It helps your team collaborate & deliver friendly customer service.

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