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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Submission" from Plumsail Forms.

Add your action

An action happens after the trigger—such as "Create User" in Calldacity.

You’re connected!

Zapier seamlessly connects Plumsail Forms and Calldacity, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Public Form
  Required
Trigger
Instant
Try It
- Form ID
  Required
- Submission ID
  Required
Action
Write
Call Completed (CDR)
Triggers when a call ends using CDR subscriptions. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Trigger
Instant
Try It
New Voicemail
Triggers when a new voicemail is received using voicemail subscriptions. Office Managers, Resellers, and Super Users can monitor voicemails for specific users or all users in their domain.
Trigger
Instant
Try It
SMS Sent
Triggers when an SMS is sent using message subscriptions. Filters for outbound messages (direction: "term"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Trigger
Instant
Try It

- User Extension
  Required
Action
Write
- First Name
  Required
- Last Name
  Required
- User
  Required
- Email Address
- Scope
- Department
- Site
- Time Zone
- Voicemail PIN
Action
Write

- File URL
  Required
Action
Write
New Call With Recording and Transcript
Triggers when a new call with recording and transcript is available.
Trigger
Polling
Try It
Missed Call (CDR)
Triggers when a call is missed using CDR subscriptions. Filters for calls where the terminating URI is "SpeakAccount" or "VMail", or where the call was not answered. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Trigger
Instant
Try It
SMS Received
Triggers when a new SMS is received using message subscriptions. Filters for inbound messages (direction: "orig"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Trigger
Instant
Try It
- First Name
  Required
- Last Name
  Required
- Extension Number
  Required
- Voicemail PIN
- Department
- Site
- Email
- Scope
  Required
- Time Zone
- Status Message
Action
Write
- User
  Required
- From Number
  Required
- To Number
  Required
- Message
  Required
Action
Write
- Originating Call
  Required
- Terminating Call
  Required
Action
Search

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Plumsail Forms and Calldacity to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Plumsail Forms to Calldacity integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Plumsail Forms

Plumsail Forms allows you to design fully responsive web forms containing wizards, tabs, data tables, hand-written notes and publish them to any websites.

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Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Calldacity

Calldacity is a business phone system that handles voice calls, text messaging, call routing, and real-time communications management.