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How Zapier works

Zapier makes it easy to integrate Planbox Innovation Central with TimelinesAI - no code necessary. See how you can get setup in minutes.

Select a trigger from Planbox Innovation Central

A trigger is an event that starts your Zap and runs the workflow. For example, with Planbox Innovation Central, a trigger could be "Comment Posted."

A trigger is the event that kicks off your automated workflow.

Setup an action from TimelinesAI

An action is what takes place after the automation is triggered. For example, with TimelinesAI, the action could be "Close Chat."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Planbox Innovation Central to TimelinesAI

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Planbox Innovation Central to TimelinesAI integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Planbox Innovation Central and TimelinesAI to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Comment Posted
Triggers when a new Comment is posted for an Idea.
Trigger
Instant
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Challenge Created
Triggers when a new Challenge is created.
Trigger
Instant
Try It
Idea Created
Triggers when a new Idea is created.
Trigger
Instant
Try It
Idea Updated
Triggers when an Idea is edited.
Trigger
Instant
Try It
Idea State Changed
Triggers when an Idea's status is changed.
Trigger
Instant
Try It

Task Created
Triggers when a new Task Form is assigned to a User.
Trigger
Instant
Try It
- Text
  Required
- Idea
  Required
- Private
  Required
Action
Write

- Name
  Required
- Description
  Required
- Start Date
  Required
- End Date
  Required
- Activate this challenge
  Required
Action
Write
- Challenge
- User
  Required
Action
Write
- Idea
  Required
- Status
Action
Write
- Event ID
  Required
Action
Search
- User
  Required
Action
Search
Chat Closed
Triggers when a chat is closed.
Trigger
Instant
Try It
New Outgoing Chat
Triggers when a new outgoing chat is created.
Trigger
Instant
Try It
New Sent Message
Triggers when a new message is sent.
Trigger
Instant
Try It
New Uploaded File
Triggers when new uploaded_file is created.
Trigger
Polling
Try It
- Chat Id
Action
Write
- Chat Id
- Whatsapp Account Phone
- Whatsapp chat jid
- Message text
  Required
Action
Write
- Chat Id
- Whatsapp Account Phone
- Whatsapp chat jid
- Uploaded file
  Required
- Name of attached file
Action
Write
- Whatsapp_message_id
  Required
Action
Search
- Name
  Required
Action
Search

Event Created
Triggers when a new Event is created.
Trigger
Instant
Try It
Challenge Ended
Triggers when a challenge ends.
Trigger
Instant
Try It
Vote Cast
Triggers when an Idea receives a vote .
Trigger
Instant
Try It
Challenge Started
Triggers when a challenge starts.
Trigger
Instant
Try It
Task Completed
Triggers when a Task Form is completed by a User.
Trigger
Instant
Try It
User Mentioned
Triggers when a User is mentioned in a Comment.
Trigger
Instant
Try It
- Name
  Required
- Description
  Required
- Start Date
  Required
- End Date
  Required
- Activate this challenge
  Required
Action
Write
- Title
  Required
- Summary
  Required
- Workspace
- Status
- Challenge
Action
Write
- Idea
  Required
- User
  Required
Action
Write
- Challenge
Action
Search
- Email
  Required
Action
Search
- Name
  Required
Action
Search
New Incoming Chat
Triggers when a new incoming chat is created.
Trigger
Instant
Try It
New Received Message
Triggers when a new incoming message is received.
Trigger
Instant
Try It
Chat Renamed
Triggers when a chat is renamed.
Trigger
Instant
Try It
New Whatsapp Account
Triggers when new whatsapp_accounts is created.
Trigger
Polling
Try It
- Chat Id
- Whatsapp Account Phone
- Whatsapp chat jid
- Attachment URL
  Required
- Name of attached file
Action
Write
- Whatsapp Account Phone
- Phone number
  Required
- Message text
  Required
Action
Write
- Name
  Required
- Phone
- Chat Id
Action
Search
- Whatsapp_message_id
  Required
Action
Search
- Phone
- Email
  Required
Action
Search

About Planbox Innovation Central

Planbox Innovation Central is a best-in-class workflow-driven online portal and tool for your employees, customers, partners and community to collaborate, discover, evaluate, manage, and develop creative ideas and actionable solutions.

Related categories

Team Collaboration

About TimelinesAI

TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with other applications and build automations for your business and marketing flows.

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Related categories

Marketing Automation

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

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