Personio + TOPdesk

Personio + TOPdesk integrations

Create incidents in TOPdesk for new employees in Personio

Streamline your employee onboarding process with this seamless workflow between Personio and TOPdesk. Whenever there's a new addition in your Personio team, a corresponding incident is created in TOPdesk. This automation not only eliminates manual data entry but also allows you to swiftly handle any issues or tasks related to the new employee. Keep your operations smooth and efficient with this integration.

When this happens...
New EmployeeTriggers when a new employee is created.
TriggerPolling
automatically do this!
Create an IncidentCreate an incident
ActionWrite

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More things you can do with Personio and TOPdesk

Discover other triggers and actions you can use with Personio and TOPdesk

New Absence
Triggers when a new absence is created.
Trigger
Polling
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New Candidate
Triggers when a new Candidate is created.
Trigger
Polling
Try It
- Owner ID
  Required
- Category ID
- Created On or After
- Created Before
Trigger
Polling
Try It
Employee Updated
Triggers when an employee is updated.
Trigger
Polling
Try It
Employment Terminated
Triggers when an existing employment is terminated.
Trigger
Instant
Try It

New Open Position
Triggers when a new open position is created.
Trigger
Polling
Try It
- Job Position
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Gender
- Phone
- Location
- Salary Expectations
- Available From
- Message
- Birthday
- Recruiting Channel ID
- File
- FileNameInfo
- Desired File Name
- File Category
Action
Write

- Project ID
- Employee
  Required
- Date
  Required
- Start_time
  Required
- End_time
  Required
- Break
  Required
- Comment
  Required
Action
Write
- Attendance ID
  Required
- Date
- Start_time
- End Time
- Break Time
- Comment
Action
Write
- Employee ID
  Required
- Category ID
  Required
- File
  Required
- Desired File Name
  Required
- File Comment
Action
Write
- Employee ID
  Required
- Include Pending
Action
Search
- Email
  Required
Action
Search
- Employee ID
  Required
- Employee
  Required
- Absence type
  Required
- Start date
  Required
- End date
  Required
- Half-day Off Start Date
  Required
- Half-day Off End Date
  Required
- Comment
- Skip_approval
Action
Search or write
- Email
  Required
- File
- File Title
- Category ID
- File Comment
Action
Search or write
- Operator Group
Trigger
Polling
Try It
- Operator Group
Trigger
Polling
Try It
- Incident status
- Caller Type
  Required
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator group
- Processing Status
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
Action
Write
- Incident number
  Required
- Invisible for caller
Action
Search
- Surname
  Required
Action
Search

New Attendance
Triggers when an employee or manager logs an attendance record for the day.
Trigger
Polling
Try It
- Person ID
- Legal Entity ID
Trigger
Polling
Try It
New Employee
Triggers when a new employee is created.
Trigger
Polling
Try It
New Employment Created
Triggers when one or more Employment details of a Person are created
Trigger
Instant
Try It
Employment Updated
Triggers when one or more Employment details of a Person are updated
Trigger
Instant
Try It
Updated Attendance
Triggers when an attendace record is updated.
Trigger
Polling
Try It
- Employee
  Required
- Absence type
  Required
- Start date
  Required
- End date
  Required
- Half-day Off Start Date
  Required
- Half-day Off End Date
  Required
- Comment
- Skip_approval
Action
Write
- File
- File Title
- Category ID
- File Comment
Action
Write
- File
- File Title
- Category ID
- File Comment
Action
Write
- Employee ID
  Required
Action
Search
- Owner ID
  Required
- Document Name
- Document Type
- Category ID
- Created On or After
- Created Before
Action
Search
- Person ID
- Email
- First Name
- Last Name
- Include Absence Information
Action
Search
- Employee ID
  Required
- Include Pending
- Project ID
- Employee
  Required
- Date
  Required
- Start_time
  Required
- End_time
  Required
- Break
  Required
- Comment
  Required
Action
Search or write
- Trigger Condition
  Required
- Status (First or second line)
  Required
- Category
- Subcategory
- Operator Group
- Supplier
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Level (First or second line)
  Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Level (First or second line)
  Required
- Entry type
- Call Type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Incident Number
  Required
- Brief description
- Action
- Set action invisible for caller
- External Number
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Target Date
- Operator Group
- Status
- Closure code
- Feedback Rating
- Feedback Message
- Id
- Type
- Date
Action
Write
- Name
Action
Search
- Incident Number
  Required
Action
Search

About Personio

Personio is a holistic HR software for companies from 10 - 2000 employees.

Learn moreLearn moreHelpHelp

Related categories

Human Resources

About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

Learn moreLearn moreHelpHelp

Related categories

IT Operations