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PayPal + Zendesk

PayPal + Zendesk

PayPal + Zendesk integrations

Create Zendesk tickets for new refunded sales in PayPal

Manage your customer support more efficiently with this workflow. When a refunded sale occurs in your PayPal account, it immediately creates a support ticket in Zendesk. This process ensures effective communication with your customers, providing prompt response to refunds, thus improving customer satisfaction and trust.

  1. When this happens...
    Payment Refund Webhooks
    Payment Refund Webhooks
    Payment Refund WebhooksTriggers when a payment refund event occurs.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with PayPal and Zendesk

Discover other triggers and actions you can use with PayPal and Zendesk

    • Docs Link
    • Events
    Trigger
    Instant
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    • Docs Link
    • Events
    Trigger
    Instant
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    • Docs Link
    • Events
    Trigger
    Instant
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    • Invoice Number
    • Reference
    • Currency Code
    • Invoice Date
    • Due Date
    • Payment Terms
    • Note
    • Terms and Conditions
    • Memo
    • Your Business Name
    • Your First Name
    • Your Last Name
    • Your Email
    • Your Phone Country Code
    • Your Phone Number
    • Your Phone Type
    • Your Website
    • Your Tax ID
    • Your Logo URL
    • Your Additional Notes
    • Your Address Line 1
    • Your Address Line 2
    • Your Address Line 3
    • Your City
    • Your State/Province
    • Your Postal Code
    • Your Country Code
    • Recipient Business Name
    • Recipient First Name
    • Recipient Last Name
    • Recipient Email
    • Recipient Phone Country Code
    • Recipient Phone Number
    • Recipient Phone Type
    • Recipient Additional Info
    • Recipient Language
    • Recipient Address Line 1
    • Recipient Address Line 2
    • Recipient Address Line 3
    • Recipient City
    • Recipient State/Province
    • Recipient Postal Code
    • Recipient Country Code
    • Shipping Business Name
    • Shipping First Name
    • Shipping Last Name
    • Shipping Address Line 1
    • Shipping Address Line 2
    • Shipping Address Line 3
    • Shipping City
    • Shipping State/Province
    • Shipping Postal Code
    • Shipping Country Code
    • Item Name
      Required
    • Item Description
    • Item Quantity
      Required
    • Item Unit Amount
      Required
    • Unit of Measure
    • Item Date
    • Item Tax Name
    • Item Tax Percentage
    • Item Tax Note
    • Item Discount Type
    • Item Discount Value
    • Invoice Discount Type
    • Invoice Discount Value
    • Shipping Amount
    • Shipping Tax Name
    • Shipping Tax Percentage
    • Custom Charge Label
    • Custom Charge Amount
    • Allow Partial Payment
    • Minimum Amount Due
    • Allow Tip
    • Tax Calculated After Discount
    • Tax Inclusive Pricing
    • Template ID
    • Additional Recipients (CC)
    Action
    Write
    • Docs Link
    • Events
    Trigger
    Instant
    Try It
    • Docs Link
    • Events
    Trigger
    Instant
    Try It
    • Docs Link
    • Events
    Trigger
    Instant
    Try It
    • Amount
      Required
    • Currency Code
    • Payment Intent
    • Description
    • Reference ID
    • Custom ID
    • Invoice ID
    • Payer Email
    • Payer First Name
    • Payer Last Name
    • Item Name
    • Item Quantity
    • Item SKU
    • Item Category
    • Shipping Type
    • Shipping Full Name
    • Shipping Email
    • Shipping Address Line 1
    • Shipping Address Line 2
    • Shipping State/Province
    • Shipping City
    • Shipping Postal Code
    • Shipping Country Code
    • Return URL
    • Cancel URL
    • Brand Name
    • Shipping Preference
    • User Action
    • Soft Descriptor
    Action
    Write
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About PayPal
PayPal is a fast, safe way to send money, make an online payment, receive money or set up a merchant account. With over 150 million active registered accounts, PayPal helps people and businesses receive and make payments in more than 100 currencies in 203 markets.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Related Zap Templates

  • Create tickets in Zendesk for new successful sales in PayPal