Connect OneLocal LocalMessages and OneLocal LocalReviews to unlock the power of automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Conversation Closed" from OneLocal LocalMessages.

Add your action

An action happens after the trigger—such as "Request Feedback" in OneLocal LocalReviews.

You’re connected!

Zapier seamlessly connects OneLocal LocalMessages and OneLocal LocalReviews, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Conversation Closed
Triggers when a conversation is closed.
Trigger
Instant
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Conversation Tag Added
Triggers when a conversation tag is added to the conversation.
Trigger
Instant
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Incoming Phone Call
Triggers when an incoming call is answered or missed.
Trigger
Instant
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Phone Number Opt-In
Triggers when a phone number is opted in to receive messaging.
Trigger
Polling
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- Conversation ID
  Required
- Employee
  Required
Action
Write

- Conversation ID
  Required
- Conversation Tag
  Required
Action
Write
- Survey
- Sentiment
Trigger
Polling
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- Survey
- Preferred Delivery Method
  Required
- Customer Name
- Phone
  Required
- Secondary Phone
- Email
Action
Write

Conversation Opened
Triggers when a conversation is opened.
Trigger
Instant
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Conversation Tag Removed
Triggers when a conversation tag is removed from the conversation.
Trigger
Instant
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- Message Type
  Required
Trigger
Instant
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Phone Number Opt-Out
Triggers when a phone number is opted out of receiving messages.
Trigger
Polling
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- Conversation ID
  Required
- Conversation Tag
  Required
Action
Write
- Phone
  Required
- Text
  Required
- Customer Name
- Schedule Date
Action
Write
New Review
Triggers when you receive a new review.
Trigger
Polling
Try It

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect OneLocal LocalMessages and OneLocal LocalReviews to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your OneLocal LocalMessages to OneLocal LocalReviews integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About OneLocal LocalMessages

LocalMessages by OneLocal allows you to integrate text messaging into your customer communications to increase response rates, reduce on-hold times and deliver a better overall customer experience. LocalMessages seamlessly connects with OneLocal's full product suite.

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Related categories

Phone & SMS

About OneLocal LocalReviews

LocalReviews by OneLocal provides a fully customizable survey & review generation tool for businesses so they can request feedback from their customers by text message or email & improve their online reputation.