Novocall + SquadCast
Create SquadCast recording sessions from new Novocall schedules
Optimize your workflow between Novocall and SquadCast with this automation. Once a new schedule is arranged in your Novocall account, it directly creates a recording session in SquadCast. This seamless integration allows for efficient time management and ensures that no important session is missed. No longer worry about manual entry, and have more valuable time to prepare for your sessions.
Optimize your workflow between Novocall and SquadCast with this automation. Once a new schedule is arranged in your Novocall account, it directly creates a recording session in SquadCast. This seamless integration allows for efficient time management and ensures that no important session is missed. No longer worry about manual entry, and have more valuable time to prepare for your sessions.
- When this happens...New Schedule
Triggers when a customer makes a new appointment for a scheduled call.
- automatically do this!Create Recording Session
Creates a Recording Session
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Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItIncoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItNew Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItSuccessful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It
Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItNew Message
Triggers when a new message is submitted.
Try ItReschedule Appointment
Triggers when a customer change an existing appointment
Try ItCustomer NumberRequired
Call Rep Number
Customer Call Status
Call Rep Call Status
Name
Email
Additional Info
Source
Lead Status
Note
Trigger automated call