Update records in NetSuite when new sms/mms are received in RingCentral
Streamline your communication and record-keeping processes with this efficient workflow. When a new SMS/MMS message is received in your RingCentral app, this integration will promptly update a record in your NetSuite software. It provides a coherent solution for businesses wanting to save time and ensure accurate information transfer between their communication and record management platforms. Stay on top of your messages and maintain up-to-date records with ease.
Streamline your communication and record-keeping processes with this efficient workflow. When a new SMS/MMS message is received in your RingCentral app, this integration will promptly update a record in your NetSuite software. It provides a coherent solution for businesses wanting to save time and ensure accurate information transfer between their communication and record management platforms. Stay on top of your messages and maintain up-to-date records with ease.
- When this happens...New SMS/MMS ReceivedTriggers when there is a new SMS/MMS received. 
- automatically do this!Update RecordUpdates an existing record. Supports standard and custom records. 
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- Description 
- Call Log TypeRequired 
- ViewRequired 
- Phone Number 
- Extension Number 
- Direction 
- Recording Type 
- Missed Calls Filter 
- Results 
- Delay By 
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- Do Not Disturb (DND) Presence Updated- Triggers when a user wants to change the Do Not Disturb (DND) presence status. Try It
- Description 
- Call Log TypeRequired 
- Delay By 
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- Type 
- StatusRequired 
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