Create new NetSuite records from new RingCentral sms/mms received
This workflow enables on-the-go efficiency. Whenever a new SMS/MMS is received in RingCentral, a corresponding record is created in NetSuite. This simple automation can save time and ensure important text communications are promptly and accurately documented within your NetSuite system. Please note, the workflow won't be initiated by previously received SMS/MMS messages, only new ones received after setup.
This workflow enables on-the-go efficiency. Whenever a new SMS/MMS is received in RingCentral, a corresponding record is created in NetSuite. This simple automation can save time and ensure important text communications are promptly and accurately documented within your NetSuite system. Please note, the workflow won't be initiated by previously received SMS/MMS messages, only new ones received after setup.
- When this happens...New SMS/MMS Received
Triggers when there is a new SMS/MMS received.
- automatically do this!Create Record
Creates a new record. Supports standard and custom records.
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Description
Call Log TypeRequired
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItDo Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItDescription
Call Log TypeRequired
Delay By
Try ItType
StatusRequired
Try It