NetSuite + Pure Chat

Create records in NetSuite for new chat requests in Pure Chat

Keep your customer interactions organized with this Pure Chat to NetSuite automation. Each time a new chat request comes through in your Pure Chat app, the workflow creates a record in NetSuite. This way, you can seamlessly manage customer relations while ensuring every chat interaction is captured and stored efficiently in your NetSuite account.

Keep your customer interactions organized with this Pure Chat to NetSuite automation. Each time a new chat request comes through in your Pure Chat app, the workflow creates a record in NetSuite. This way, you can seamlessly manage customer relations while ensuring every chat interaction is captured and stored efficiently in your NetSuite account.

  1. When this happens...
    Pure ChatPure Chat
    New Chat Request

    Triggers whenever a website visitor initiates a new chat request.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create Record

    Creates a new record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • Chat Box Name

    Trigger
    Instant
    Try It
    • Chat Box Name

    Trigger
    Instant
    Try It
    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
    • Chat Box Name

    Trigger
    Instant
    Try It
    • Record TypeRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • Internal IDRequired

    Action
    Write
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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more

Related categories

  • CRM (Customer Relationship Management)
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pure-chat logo

About Pure Chat

Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!
Learn more

Related categories

  • Customer Support