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How Zapier works

Zapier makes it easy to integrate Mural with Planbox Innovation Central - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Area" from Mural.

Add your action

An action happens after the trigger—such as "Add New Comment" in Planbox Innovation Central.

You’re connected!

Zapier seamlessly connects Mural and Planbox Innovation Central, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Mural to Planbox Innovation Central integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Mural and Planbox Innovation Central to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Workspace
  Required
- Room
  Required
- Mural
  Required
Trigger
Polling
Try It
- Workspace
  Required
- Room
  Required
- Mural
  Required
- Area
Trigger
Polling
Try It
- Workspace
  Required
- Room
  Required
- Template
- Title
  Required
Action
Write
Comment Posted
Triggers when a new Comment is posted for an Idea.
Trigger
Instant
Try It
Challenge Created
Triggers when a new Challenge is created.
Trigger
Instant
Try It
Idea Created
Triggers when a new Idea is created.
Trigger
Instant
Try It
Idea Updated
Triggers when an Idea is edited.
Trigger
Instant
Try It
Idea State Changed
Triggers when an Idea's status is changed.
Trigger
Instant
Try It
Task Created
Triggers when a new Task Form is assigned to a User.
Trigger
Instant
Try It
- Text
  Required
- Idea
  Required
- Private
  Required
Action
Write
- Name
  Required
- Description
  Required
- Start Date
  Required
- End Date
  Required
- Activate this challenge
  Required
Action
Write
- Challenge
- User
  Required
Action
Write
- Idea
  Required
- Status
Action
Write
- Event ID
  Required
Action
Search
- User
  Required
Action
Search

- Workspace
  Required
- Room
  Required
Trigger
Polling
Try It
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
- Room
  Required
- Mural
  Required
- Area
- Text
  Required
- Color
- Shape
- X
- Y
Action
Write
Event Created
Triggers when a new Event is created.
Trigger
Instant
Try It
Challenge Ended
Triggers when a challenge ends.
Trigger
Instant
Try It
Vote Cast
Triggers when an Idea receives a vote .
Trigger
Instant
Try It
Challenge Started
Triggers when a challenge starts.
Trigger
Instant
Try It
Task Completed
Triggers when a Task Form is completed by a User.
Trigger
Instant
Try It
User Mentioned
Triggers when a User is mentioned in a Comment.
Trigger
Instant
Try It
- Name
  Required
- Description
  Required
- Start Date
  Required
- End Date
  Required
- Activate this challenge
  Required
Action
Write
- Title
  Required
- Summary
  Required
- Workspace
- Status
- Challenge
Action
Write
- Idea
  Required
- User
  Required
Action
Write
- Challenge
Action
Search
- Email
  Required
Action
Search
- Name
  Required
Action
Search

About Mural

Mural is a digital workspace for visual collaboration. Enables innovative teams to think and collaborate visually to solve important problems.

Related categories

Team Collaboration

About Planbox Innovation Central

Planbox Innovation Central is a best-in-class workflow-driven online portal and tool for your employees, customers, partners and community to collaborate, discover, evaluate, manage, and develop creative ideas and actionable solutions.

Related categories

Team Collaboration

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