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MSG91 + Zendesk

Send alerts via MSG91 when new tickets are created in Zendesk

Stay responsive to new tickets easily with this Zap in place. Once active, this integration automatically relays an alert via different channels (SMS, email, WhatsApp, voice, etc.) through MSG91 whenever a new ticket is created in Zendesk.

Stay responsive to new tickets easily with this Zap in place. Once active, this integration automatically relays an alert via different channels (SMS, email, WhatsApp, voice, etc.) through MSG91 whenever a new ticket is created in Zendesk.

  1. When this happens...
    ZendeskZendesk
    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    TriggerScheduled
  2. automatically do this!
    MSG91MSG91
    Launch Campaign

    Launch a campaign which can include Whatsapp, SMS, Email, Voice, RCS etc to your users.

    ActionWrite
Start free with email
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
msg91 logo
msg91 logo

About MSG91

MSG91 is an enterprise communication tool which allows you to send promotional and alert SMS to your clients world wide.
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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