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Mocean API + Zendesk

Send MoceanAPI SMS notifications for new Zendesk tickets

Want to keep your finger on the pulse of your help desk without having to switch between apps? Set up this integration right now! This template will send a SMS message via MoceanAPI whenever a new ticket is opened in Zendesk. That way, you can notify your team about new tickets without any added clicks or keystrokes.

Want to keep your finger on the pulse of your help desk without having to switch between apps? Set up this integration right now! This template will send a SMS message via MoceanAPI whenever a new ticket is opened in Zendesk. That way, you can notify your team about new tickets without any added clicks or keystrokes.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Mocean APIMocean API
    Send SMS

    Send new SMS to the receiver phone number

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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About Mocean API

Micro Ocean Technologies Sdn Bhd (Mocean) was formed by a team of professionals with extensive technical knowledge and experience in the telecommunications industry. Our core expertise is in Mobile Messaging Solutions and Technologies.

Related categories

  • Communication
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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