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MiiTel + Zoho Desk

MiiTel + Zoho Desk

MiiTel + Zoho Desk integrations

Create tickets in Zoho Desk when phone analyses are completed in MiiTel

Ensure your support team responds promptly and consistently to all customer inquiries by connecting MiiTel to Zoho Desk. When a phone analysis is complete in the MiiTel app, this integration automatically creates a ticket in Zoho Desk. This efficient workflow saves time and helps your team stay on top of every issue for improved customer service.

  1. When this happens...
    Phone Analysis Completed
    Phone Analysis Completed
    Phone Analysis CompletedTriggers when the speech recognition of MiiTel Phone is completed
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreates a new ticket for customer requests.
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More things you can do with MiiTel and Zoho Desk

Discover other triggers and actions you can use with MiiTel and Zoho Desk

    • Company ID
    • Sequence ID
    • Parent sequence ID
    • Previous sequence ID
    • Call type
    • Circuit title
    • Call from
    • Call to
    • Call transferred to
    • Dial start time
    • Call end time
    • Account name
    • Contact person name
    • URL
    Trigger
    Instant
    Try It
    • Company ID
    • Sequence ID
    • Parent sequence ID
    • Previous sequence ID
    • Circuit title
    • Call from
    • Call to
    • Dial start time
    • IVR pressed time
    • DTMF
    • Account name
    • Contact person name
    Trigger
    Instant
    Try It
    • Company ID
    • Sequence ID
    • Call type
    • Circuit title
    • Call from
    • Call to
    • Dial start time
    • Call start time
    • Call end time
    • Call duration
    • Account name
    • Contact person name
    • From login ID
    • From user name
    • To login ID
    • To user name
    • URL
    • Minutes
    Trigger
    Instant
    Try It
    • Company ID
    • Sequence ID
    • Parent sequence ID
    • Previous sequence ID
    • Call type
    • Circuit title
    • Call from
    • Call to
    • Call transferred to
    • Dial start time
    • Call start time
    • Call end time
    • Call duration
    • Call memo
    • Account name
    • Contact person name
    • From login ID
    • From user name
    • To login ID
    • To user name
    • URL
    • Speech recognition
    • Speech recognition summary
    • Number of silences
    • Overall
    • Number of overlaps
    • Talk:Listen
    • Number of rallies
    • Amd probability
    • Fundamental frequency (Customer)
    • Fundamental frequency (Operator)
    • Intonation strength (Customer)
    • Intonation strength (Operator)
    • Customer speech rate
    • Operator speech rate
    • Neutral keywords customer
    • Neutral keywords operator
    • Positive keywords customer
    • Positive keywords operator
    • Negative keywords customer
    • Negative keywords operator
    Trigger
    Instant
    Try It
    • Company ID
    • Sequence ID
    • Call type
    • Circuit title
    • Call from
    • Call to
    • Last comment entered in
    • Comment
    • Account name
    • Contact person name
    • Login ID
    • User name
    • URL
    Trigger
    Instant
    Try It
    • Company ID
    • Sequence ID
    • Call type
    • Circuit title
    • Call from
    • Call to
    • Call memo
    • Account name
    • Contact person name
    • Login ID
    • User name
    • URL
    Trigger
    Instant
    Try It
    • Company ID
    • Sequence ID
    • Parent sequence ID
    • Previous sequence ID
    • Call type
    • Circuit title
    • Call from
    • Call to
    • Call transferred to
    • Dial start time
    • Call end time
    • Account name
    • Contact person name
    • Login ID
    • User name
    Trigger
    Instant
    Try It
    • Company ID
    • Meeting ID
    • Title
    • Meeting type
    • Duration
    • Start time
    • End time
    • Call memo
    • Host login ID
    • Host user name
    • URL
    • Speech recognition
    • Neutral keywords customer
    • Neutral keywords user
    • Positive keywords customer
    • Positive keywords user
    • Negative keywords customer
    • Negative keywords user
    Trigger
    Instant
    Try It
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About MiiTel
MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".
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About Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
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Related Zap Templates

  • Create Zoho Desk tickets for new unanswered MiiTel calls