MiiTel + Slack

Send direct messages in Slack when phone analyses are completed in MiiTel

Strengthen your team's communication and efficiency with this workflow after your telephone analysis is completed in MiiTel. The workflow ensures a direct message is swiftly sent via Slack, eliminating the need for manual updates. Stay promptly updated, and react quickly to newly uncovered insights, fostering a smoother, more productive work environment. This convenient process enhances team efficiency and fosters seamless communication in real-time.

When this happens...
Phone Analysis Completed
Triggers when the speech recognition of MiiTel Phone is completed
TriggerInstant
automatically do this!
Send Direct Message
Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
ActionWrite

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Supported triggers and actions

- Company ID
- Sequence ID
- Parent sequence ID
- Previous sequence ID
- Call type
- Circuit title
- Call from
- Call to
- Call transferred to
- Dial start time
- Call end time
- Account name
- Contact person name
- URL
Trigger
Instant
Try It
- Company ID
- Sequence ID
- Parent sequence ID
- Previous sequence ID
- Circuit title
- Call from
- Call to
- Dial start time
- IVR pressed time
- DTMF
- Account name
- Contact person name
Trigger
Instant
Try It
- Company ID
- Sequence ID
- Call type
- Circuit title
- Call from
- Call to
- Dial start time
- Call start time
- Call end time
- Call duration
- Account name
- Contact person name
- From login ID
- From user name
- To login ID
- To user name
- URL
- Minutes
Trigger
Instant
Try It
- Company ID
- Sequence ID
- Parent sequence ID
- Previous sequence ID
- Call type
- Circuit title
- Call from
- Call to
- Call transferred to
- Dial start time
- Call start time
- Call end time
- Call duration
- Call memo
- Account name
- Contact person name
- From login ID
- From user name
- To login ID
- To user name
- URL
- Speech recognition
- Speech recognition summary
- Number of silences
- Overall
- Number of overlaps
- Talk:Listen
- Number of rallies
- Amd probability
- Fundamental frequency (Customer)
- Fundamental frequency (Operator)
- Intonation strength (Customer)
- Intonation strength (Operator)
- Customer speech rate
- Operator speech rate
- Neutral keywords customer
- Neutral keywords operator
- Positive keywords customer
- Positive keywords operator
- Negative keywords customer
- Negative keywords operator
Trigger
Instant
Try It
- Company ID
- Meeting ID
- Title
- Start time
- End time
- Last comment entered in
- Comment
- Login ID
- User name
- URL
Trigger
Instant
Try It

- Company ID
- Meeting ID
- Title
- Start time
- End time
- Duration
- Host login ID
- Host user name
- URL
- Minutes
Trigger
Instant
Try It
New Channel
Triggers when a new #channel is created.
Trigger
Instant
Try It

- Include Alias
Trigger
Instant
Try It
- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap Id
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

- Company ID
- Sequence ID
- Call type
- Circuit title
- Call from
- Call to
- Last comment entered in
- Comment
- Account name
- Contact person name
- Login ID
- User name
- URL
Trigger
Instant
Try It
- Company ID
- Sequence ID
- Call type
- Circuit title
- Call from
- Call to
- Call memo
- Account name
- Contact person name
- Login ID
- User name
- URL
Trigger
Instant
Try It
- Company ID
- Sequence ID
- Parent sequence ID
- Previous sequence ID
- Call type
- Circuit title
- Call from
- Call to
- Call transferred to
- Dial start time
- Call end time
- Account name
- Contact person name
- Login ID
- User name
Trigger
Instant
Try It
- Company ID
- Meeting ID
- Title
- Meeting type
- Duration
- Start time
- End time
- Call memo
- Host login ID
- Host user name
- URL
- Speech recognition
- Neutral keywords customer
- Neutral keywords user
- Positive keywords customer
- Positive keywords user
- Negative keywords customer
- Negative keywords user
Trigger
Instant
Try It
- Company ID
- Meeting ID
- Title
- Start time
- End time
- Call memo
- Login ID
- User name
- URL
Trigger
Instant
Try It
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- Search QueryRequired
- Optimized data
Trigger
Scheduled
Try It
- Channel
- Reaction
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

About MiiTel

MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".

Learn more

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more

Related categories

Team Chat

Similar apps

Related Zap Templates

Send Slack channel messages for new unanswered MiiTel calls

Send new MiiTel memos as channel messages in Slack

MiiTel + Slack

Send direct messages in Slack when phone analyses are completed in MiiTel

Answering Machine Recorded

IVR Number Pressed

Phone Minutes Generated

Phone Analysis Completed

Meeting Comment Generated

Meeting Minutes Generated

New Channel

New Team Custom Emoji

New Mention

New Message Posted to Private Channel

New Saved Message

Add Reminder

Send Channel Message

Create Channel

Set Channel Topic

Set Status

Delete Message

Remove User from Channel

Find Public Channel

Get Message by Timestamp

Find User by Email

Find User by Name

Phone Comment Generated

Phone Call Memo Attached

Incoming Unanswered

Video Analysis Completed

Meeting Call Memo Attached

New Public Message Posted Anywhere

New Message Posted to Channel

New File

New Message From Query

New Reaction Added

New User

Invite User to Channel

Send Direct Message

Send Private Channel Message

Update Profile

API Request (Beta)

Retrieve Thread Messages

Create Private Channel

Edit Message

Find Message

Find User by ID

Find User by Username

About MiiTel

Related categories

Similar apps

Zapier Interfaces

About Slack

Related categories

Similar apps

Chatwork

Microsoft Teams

Twist

Related Zap Templates

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