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MiiTel + Slack

Send direct messages in Slack when phone analyses are completed in MiiTel

Strengthen your team's communication and efficiency with this workflow after your telephone analysis is completed in MiiTel. The workflow ensures a direct message is swiftly sent via Slack, eliminating the need for manual updates. Stay promptly updated, and react quickly to newly uncovered insights, fostering a smoother, more productive work environment. This convenient process enhances team efficiency and fosters seamless communication in real-time.

Strengthen your team's communication and efficiency with this workflow after your telephone analysis is completed in MiiTel. The workflow ensures a direct message is swiftly sent via Slack, eliminating the need for manual updates. Stay promptly updated, and react quickly to newly uncovered insights, fostering a smoother, more productive work environment. This convenient process enhances team efficiency and fosters seamless communication in real-time.

  1. When this happens...
    MiiTelMiiTel
    Phone Analysis Completed

    Triggers when the speech recognition of MiiTel Phone is completed

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Direct Message

    Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call end time

    • Account name

    • Contact person name

    • URL

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • IVR pressed time

    • DTMF

    • Account name

    • Contact person name

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Minutes

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Call memo

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Speech recognition

    • Speech recognition summary

    • Number of silences

    • Overall

    • Number of overlaps

    • Talk:Listen

    • Number of rallies

    • Amd probability

    • Fundamental frequency (Customer)

    • Fundamental frequency (Operator)

    • Intonation strength (Customer)

    • Intonation strength (Operator)

    • Customer speech rate

    • Operator speech rate

    • Neutral keywords customer

    • Neutral keywords operator

    • Positive keywords customer

    • Positive keywords operator

    • Negative keywords customer

    • Negative keywords operator

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Last comment entered in

    • Comment

    • Account name

    • Contact person name

    • Login ID

    • User name

    • URL

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call memo

    • Account name

    • Contact person name

    • Login ID

    • User name

    • URL

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call end time

    • Account name

    • Contact person name

    • Login ID

    • User name

    Trigger
    Instant
    Try It

    • Company ID

    • Meeting ID

    • Title

    • Meeting type

    • Duration

    • Start time

    • End time

    • Call memo

    • Host login ID

    • Host user name

    • URL

    • Speech recognition

    • Neutral keywords customer

    • Neutral keywords user

    • Positive keywords customer

    • Positive keywords user

    • Negative keywords customer

    • Negative keywords user

    Trigger
    Instant
    Try It
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About MiiTel

MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".
Help

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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