Microsoft Teams + ZyraTalk

Microsoft Teams + ZyraTalk integrations

Fetch new interaction data from ZyraTalk and send chat messages in Microsoft Teams

Boost your team's responsiveness by seamlessly integrating ZyraTalk and Microsoft Teams with this easy automation. Once set up, every time there's new interaction data in ZyraTalk, a chat message is sent in Microsoft Teams. This makes it efficient to keep your team informed and responsive to customer interactions, enhancing service levels without additional manual effort.

When this happens...
Fetch Interaction DataTriggers when new chat data insert.
TriggerPolling
automatically do this!
Send Chat MessageSends a message to an existing chat.
ActionWrite

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More things you can do with ZyraTalk and Microsoft Teams

Discover other triggers and actions you can use with ZyraTalk and Microsoft Teams

- Trigger chat
  Required
- Branch ID
- Parsed Value(Calls)
- Parsed Value(Webchat)
Trigger
Polling
Try It
- ID(s)
  Required
- Name(s)
  Required
- Seach Field Name
  Required
Action
Write
- Chat ID
  Required
- Search Key
- Search Value
Action
Write
- First Name
  Required
- Last Name
- Phone Number
- Email ID
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It

New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It

- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

Manual Data Push
Fetch data from custom integration
Trigger
Polling
Try It
- Bot Type
  Required
- Select workspace
  Required
- Select context Branches
  Required
- Sections List
  Required
- Content
  Required
- Position
  Required
Action
Write
- First Name
- Last Name
- Email ID
- Phone Number
- Additonal Details
Action
Write
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn moreLearn moreHelpHelp

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About ZyraTalk

ZyraTalk is a customer interaction platform that allows for automated conversations to take place anywhere.

HelpHelp

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Customer Support