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Microsoft Teams + Superchat

Send new Superchat inbound messages to Microsoft Teams as chat messages

Streamline your team's communication and eliminate missed customer inquiries with this seamless workflow. When a new message arrives in Superchat, the text is promptly relayed to Microsoft Teams, fostering collaboration and improving response time. By connecting Superchat with Microsoft Teams, this process enhances productivity by ensuring every message is promptly acknowledged and addressed.

Streamline your team's communication and eliminate missed customer inquiries with this seamless workflow. When a new message arrives in Superchat, the text is promptly relayed to Microsoft Teams, fostering collaboration and improving response time. By connecting Superchat with Microsoft Teams, this process enhances productivity by ensuring every message is promptly acknowledged and addressed.

  1. When this happens...
    SuperchatSuperchat
    New Inbound Message

    Triggers when a new message is received.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Chat Message

    Sends a message in an existing chat.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Superchat triggers, actions, and search

    Contact Created

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Superchat triggers, actions, and search

    New Inbound Message

    Triggers when a new message is received.

    Trigger
    Instant
    Try It
  • Superchat triggers, actions, and search

    New Outbound Message

    Triggers when a new message is sent.

    Trigger
    Instant
    Try It

    • First Name

    • Last Name

    • Gender

    • Email Address(es)

    • Phone Number(s)

    Action
    Write
  • Superchat triggers, actions, and search

    Contact Updated

    Triggers when a contact is modified.

    Trigger
    Instant
    Try It
  • Superchat triggers, actions, and search

    Note Created

    Triggers when a new note is created.

    Trigger
    Instant
    Try It

    • Contact IDRequired

    Action
    Write

    • Conversation IDRequired

    • ContentRequired

    Action
    Write
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn moreHelp

Related categories

  • Microsoft
  • Team Chat

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superchat logo
superchat logo

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreHelp

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