Microsoft Teams + Startel CMC

Microsoft Teams + Startel CMC integrations

Send channel messages in Microsoft Teams when new intelliforms are created in Startel CMC

Streamline your workflow by linking Startel CMC and Microsoft Teams together. When a new IntelliForm is submitted in Startel CMC, a message will be instantly sent in your preferred Microsoft Teams channel. This integration not only lets you keep your team informed but also makes tracking and coordinating responses easy and efficient.

When this happens...
New IntelliFormTriggers when a new IntelliForm is saved or filed on the specified Client ID.
TriggerPolling
automatically do this!
Send Channel MessageSends a message to an existing channel.
ActionWrite

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More things you can do with Startel CMC and Microsoft Teams

Discover other triggers and actions you can use with Startel CMC and Microsoft Teams

- Client ID
  Required
- Disposition
  Required
Trigger
Polling
Try It
- Client ID
  Required
- Form Name
  Required
- Member
- Dispatch Script
- Time Delay
Action
Write
- Client ID
- Notification Content
  Required
Action
Write
- Client ID
  Required
- Member Name
  Required
Action
Search
- Form ID
  Required
Action
Search

- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It

- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

- Client ID
  Required
- Member ID
  Required
- Category
Action
Write
- Form ID
  Required
- Comment
  Required
Action
Write
- Form ID
  Required
Action
Write
- Client ID
  Required
- Number of Days
  Required
Action
Search
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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About Startel CMC

The Startel CMC is a best-in-class contact management system for contact centers and telephone answering services.

HelpHelp

Related categories

Communication

Related Zap Templates

Send channel messages in Microsoft Teams for new intelliforms in Startel CMC

Related Zap Templates

Send channel messages in Microsoft Teams for new intelliforms in Startel CMC