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Microsoft Teams + Pendo Feedback

Send new Pendo Feedback requests as channel messages in Microsoft Teams

Whenever a new request comes in through Pendo Feedback, ensure your team stays informed with this dynamic workflow. It triggers a message in your chosen Microsoft Teams channel, providing real-time updates. This automation enhances the efficiency and improves the communication within your team, helping them prioritize and respond quickly to user feedback.

Whenever a new request comes in through Pendo Feedback, ensure your team stays informed with this dynamic workflow. It triggers a message in your chosen Microsoft Teams channel, providing real-time updates. This automation enhances the efficiency and improves the communication within your team, helping them prioritize and respond quickly to user feedback.

  1. When this happens...
    Pendo FeedbackPendo Feedback
    New Request

    Triggers when a new request is created.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Pendo Feedback triggers, actions, and search

    New Comment on Request

    Triggers when a comment is added to a request.

    Trigger
    Instant
    Try It

    • Status

    Trigger
    Instant
    Try It

    • TeamRequired

    • ChannelRequired

    • Member

    • Highlight Word

    Trigger
    Scheduled
    Try It
  • Microsoft Teams triggers, actions, and search

    New Chat

    Triggers when a new chat is created.

    Trigger
    Scheduled
    Try It
  • Pendo Feedback triggers, actions, and search

    New Request

    Triggers when a new request is created.

    Trigger
    Instant
    Try It

    • TeamRequired

    Trigger
    Scheduled
    Try It

    • ChatRequired

    • Exclude messages by you?

    Trigger
    Scheduled
    Try It

    • TeamRequired

    Trigger
    Scheduled
    Try It
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About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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Related categories

  • Microsoft
  • Team Chat

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About Pendo Feedback

Pendo Feedback is a platform that helps SaaS companies manage product feedback and requests from their customers and team.
Help

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