Microsoft Teams + net2phone

Microsoft Teams + net2phone integrations

Send Microsoft Teams channel messages for new sms notifications in net2phone

Boost your team's response rate and never miss critical updates by linking your net2phone SMS notifications to your Microsoft Teams work environment. With this automation, each time you receive an SMS Notification (Gen X and U Only) in net2phone, it will prompt a channel message in Microsoft Teams. Stay on top of crucial alerts and ensure that your team is in the loop with seamless communication.

When this happens...
SMS Notification (Gen X and U Only)Triggers when the user receives an incoming text message. Note: it won't work for internal (Gen X or U user → Gen X or U user) messages.
TriggerInstant
automatically do this!
Send Bot MessageSends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
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More things you can do with net2phone and Microsoft Teams

Discover other triggers and actions you can use with net2phone and Microsoft Teams

Call Missed
Triggers when a call is missed. (Gen V, Gen X, Gen U)
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Instant
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Call Ringing
Triggers when the subscribed user extension is ringing. (Gen P, Gen V, Gen X, Gen U)
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Instant
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Call Completed
Triggers when a call is completed. (Gen P, Gen V, Gen X, Gen U)
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Instant
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SMS Notification (Gen X and U Only)
Triggers when the user receives an incoming text message. Note: it won't work for internal (Gen X or U user → Gen X or U user) messages.
Trigger
Instant
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- Call Recording Id
  Required
Action
Write

- Team
  Required
Trigger
Polling
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- Chat
  Required
- Exclude messages by you?
Trigger
Polling
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- Team
  Required
Trigger
Polling
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- Team
  Required
- Channel
  Required
Trigger
Polling
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- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
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- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
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- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
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- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

Call Recorded (Gen X and U Only)
Triggers when the call is recorded. (Gen X and U Only)
Trigger
Instant
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Call Busy
Triggers when there is a busy line. (Gen V, Gen X, Gen U)
Trigger
Instant
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Call Answered
Triggers when a call was answered. (Gen P, Gen V, Gen X, Gen U)
Trigger
Instant
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Create Huddle Meeting
Creates a huddle meeting. (Gen P, Gen V, Gen X, Gen U) You need to add one more action in order to receive the huddle meeting information. Ex. an email with the information or a SMS.
Action
Write
- Content
  Required
- Phone Number
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
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New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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About net2phone

net2phone is a leading provider of cloud-based business phone systems and unified communications tools.

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Phone & SMS