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Zapier makes it easy to integrate Microsoft Outlook with Twenty - no code necessary. See how you can get setup in minutes.
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Microsoft Outlook
Microsoft Outlook
1. Choose trigger event
Twenty
Twenty
2. Choose action
1. Select the event
Setup
Test
Microsoft Outlook
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Calendar Event Start" from Microsoft Outlook.
Add your action
An action happens after the trigger—such as "Create, Update or Delete Record" in Twenty.
You’re connected!
Zapier seamlessly connects Microsoft Outlook and Twenty, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Shared Mailbox
Destination Folder
Required
Email ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact Folder
First Name
Required
Last Name
EmailAddresses
BusinessPhones
HomePhones
MobilePhone
JobTitle
CompanyName
Department
Business Website URL
FileAs
PersonalNotes
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Shared Mailbox
Email ID
Required
To Email(s)
CC Email(s)
BCC Email(s)
Reply-To Email
Subject
Body Format
Body
Attachment
Action for Files Larger Than 150MB
Reply to All
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact to Delete
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Event
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Send From (Shared Mailbox)
Email ID
Required
To Recipients
Required
Comment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Email ID
Required
Destination Folder
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Email ID
Required
Comment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Send From (Shared Mailbox)
To Email(s)
Required
CC Email(s)
BCC Email(s)
Reply-To Email
Subject
Required
Body Format
Required
Body
Required
Attachments
Action for Files Larger Than 150MB
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Event
Subject
Start Date & Time
End Date & Time
All Day Event?
Is Online Meeting?
Hide attendees list?
Description
Show me as Free or Busy
The importance of the event
Merge with existing attendees?
Attendees
Categories
Location
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact Folder
First Name
Last Name
Email
Action
This is an event a Zap performs.
Search
Find existing data in your app
Folder_info
Folder
Required
Search Terms
From Address
Start Date
End Date
Action
This is an event a Zap performs.
Search
Find existing data in your app
Shared Mailbox
Email ID
Required
Attachment ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Contact Folder
First Name
Required
Last Name
Email
BusinessPhones
HomePhones
MobilePhone
JobTitle
CompanyName
Department
Business Website URL
FileAs
PersonalNotes
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Record Name
Required
Operation
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
For AI agents & developers
Use Microsoft Outlook and Twenty with AI agents and code
Beyond Zap workflows. Call Microsoft Outlook and Twenty actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Microsoft Outlook and Twenty actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Attendees to Calendar Event
Create, Update or Delete Record
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Microsoft Outlook and Twenty
Update CRM with new business contacts
When a new contact is added to Microsoft Outlook, Zapier automatically creates or updates the business's CRM records in Twenty. This automation reduces manual data entry, helping business owners maintain reliable and up-to-date client information.
When a new email is flagged in Microsoft Outlook, Zapier updates or creates the relevant record in Twenty. This ensures that your CRM always reflects the latest interactions, eliminating manual updates and reducing communication gaps.
When a new event is logged in your Microsoft Outlook calendar, Zapier creates or updates a project record in Twenty. This ensures project managers have a unified view of project timelines and critical meetings, saving time and preventing data silos.
Learn how to automate Microsoft Outlook on the Zapier blog
Make work flow with AI
Level up your Microsoft Outlook to Twenty integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Microsoft Outlook + Twenty integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Outlook and Twenty
How do I integrate Microsoft Outlook with Twenty using your platform?
To integrate Microsoft Outlook with Twenty, you'll first need to create a zap in our platform. Start by selecting Microsoft Outlook as the trigger app and choose an event, such as 'New Email' or 'Calendar Event Starts'. Then, set Twenty as the action app and select an action, such as 'Create Appointment'. Follow the steps to authenticate your accounts.
What are some triggers available for Microsoft Outlook in this integration?
In this integration, you can use triggers like 'New Email', 'Email Matching Search', 'New Calendar Event', and 'New Contact'. These allow you to start actions in Twenty based on specific activities in your Outlook account.
Can I create calendar events in Twenty when an email is received in Microsoft Outlook?
Yes, you can set up a zap that uses a trigger like 'New Email' from Microsoft Outlook. Once triggered, it can perform an action such as creating a new calendar event in Twenty with details from the email.
What actions can I automate in Twenty when integrating with Microsoft Outlook?
You can automate actions like creating new appointments or updating events in Twenty whenever there are changes detected by triggers from your Microsoft Outlook account.
Is it possible to update events in Twenty when a calendar event is modified in Outlook?
Certainly! You can configure a zap where modifications to an event in Outlook automatically trigger updates to corresponding events within twenty.
Do I need technical skills to set up this integration between Microsoft Outlook and Twenty?
No technical skills are needed. Our intuitive interface guides you through the process of setting up triggers and actions between Microsoft Outlook and Twenty without any coding required.
How do I handle authentication during the integration setup of Microsoft Outlook with Twenty?
During setup, our platform will prompt you to authenticate both your Microsoft Outlook and Twenty accounts. This secure process ensures that only authorized zaps run between your connected apps.
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
