Microsoft Outlook + OneDesk

Create Outlook Calendar events for new OneDesk items

Missing deadlines? Now, have your OneDesk tasks appear on your Outlook calendar on the planned finish date of the task. This will help your scheduling across various platforms.

When this happens...
New Task/Ticket
Triggers when a new task/ticket is created.
TriggerPolling
automatically do this!
Create Event
Create an event in the calendar of your choice.
ActionWrite

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Supported triggers and actions

- Item TypeRequired
- Updates OnRequired
- Ignore My Own Changes
Trigger
Polling
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- Updates OnRequired
- Ignore My Own Changes
Trigger
Polling
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- Item TypeRequired
Trigger
Polling
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- Updates OnRequired
Trigger
Polling
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- ItemRequired
- Post TypeRequired
- CommentRequired
Action
Write

- Customer's emailRequired
- Customer's first nameRequired
- Customer's last nameRequired
- Customer Type
- Customer OrganizationRequired
Action
Write
- UserRequired
- ItemRequired
- WorkRequired
- Percent completedRequired
- Billable
- Comment
- lifecycleStatus
- Start date & timeRequired
- Finish date & timeRequired
Action
Write

- ItemRequired
- Lifecycle Status
- Name
- Custom Field(s)
- Priority
- Description
- Percent Completed
- Agile Points
- Item type
Action
Write
- Field to search by Required
- Search criteraRequired
Action
Search
Cancelled Calendar Event
Triggers when an event is cancelled.
Trigger
Instant
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- Calendar
Trigger
Polling
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- Shared Inbox
Trigger
Polling
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New Flagged Email
Triggers when a new email is flagged.
Trigger
Polling
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- Calendar
Trigger
Polling
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- Email IDRequired
- CategoriesRequired
- Mark as Read
Action
Write
- Contact Folder
- First NameRequired
- Last Name
- Email Addresses
- Business Phones
- Home Phones
- Mobile Phone
- Job Title
- Company Name
- Department
- Business Website URL
- File As
- Personal Notes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Email IDRequired
- To Email(s)
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
- Body
- Attachment
- Action for Files Larger Than 150MB
- Reply to All
Action
Write
- EventRequired
Action
Write
- Email IDRequired
- Destination FolderRequired
Action
Write
- Draft Email IDRequired
- Send From
Action
Write
- Event
- Subject
- Start Date & Time
- End Date & Time
- All Day Event?
- Is Online Meeting?
- Hide attendees list?
- Description
- Show me as Free or Busy
- The importance of the event
- Merge with existing attendees?
- Attendees
- Categories
- Location
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Contact Folder
- First Name
- Last Name
- Email
Action
Search
- Folder Info
- FolderRequired
- Search Terms
- From Address
- Start Date
- End Date
Action
Search
- Contact Folder
- First NameRequired
- Last Name
- Email
- Business Phones
- Home Phones
- Mobile Phone
- Job Title
- Company Name
- Department
- Business Website URL
- File As
- Personal Notes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Search or write

- Comment Posted OnRequired
- Public or Internal messageRequired
Trigger
Polling
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New Portfolio
Triggers when a new portfolio is created.
Trigger
Polling
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- Billable
Trigger
Polling
Try It
New Project
Triggers when a new project is created.
Trigger
Polling
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- TypeRequired
- NameRequired
- Description
- Portfolio(s)
Action
Write
- NameRequired
- Item typeRequired
- ProjectRequired
- Description
- Requester Emails
- Requester ID
- Priority
Action
Write
- User TypeRequired
- Team/Account
- First Name
- Last Name
- EmailRequired
- Administrator
Action
Write
- Container TypesRequired
- Search ByRequired
- Search criteraRequired
Action
Search
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Trigger
Polling
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- Parent FolderRequired
- Child Folder
Trigger
Polling
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- Contact Folder
Trigger
Polling
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- Parent Folder
- Child Folder
- Search termsRequired
- Note
Trigger
Polling
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- Shared Inbox
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Event
- Merge with existing attendees?
- Attendees
Action
Write
- Calendar
- SubjectRequired
- Start Date & TimeRequired
- End Date & TimeRequired
- Location Name
- Sensitivity
- Attendees
- Is this an All Day Event?
- Description
- Show me as Free or Busy
- Is this an Online Meeting?
Action
Write
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachment
- Action for Files Larger Than 150MB
Action
Write
- Contact to DeleteRequired
Action
Write
- Email IDRequired
- To RecipientsRequired
- Comment
- Send From
Action
Write
- Email IDRequired
- Comment
Action
Write
- From Email
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachments
- Action for Files Larger Than 150MB
Action
Write
- Contact Folder
- ContactRequired
- First Name
- Last Name
- Email Addresses
- Business Phones
- Home Phones
- Mobile Phone
- Job Title
- Company Name
- Department
- Business Website URL
- Personal Notes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Calendar
- Search TermRequired
- Start Date & Time
- End Date & Time
Action
Search
- Search Info
- Search ValueRequired
Action
Search
- Calendar
- Start Date & TimeRequired
- End Date & TimeRequired
- Select Fields
Action
Search

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.

Learn more

Related categories

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About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Related categories

Project Management

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Microsoft Outlook + OneDesk

Create Outlook Calendar events for new OneDesk items

Item Updated

Project Updated

New Task/Ticket

New User/Customer

Create Comment

Create New Customer

Create Timesheet

Update Work Item

Find Work Item

Cancelled Calendar Event

New Calendar Event

New Email

New Flagged Email

Updated Calendar Event

Add Category to Email

Create Contact

Create Draft Reply

Delete Event

Move Email to Folder

Send Draft Email

Update Calendar Event

API Request (Beta)

Find Contacts

Find Emails in Specific Folder

Find or Create Contact

New Comments

New Portfolio

New Timesheet Created

New Project

Create Container

Create Item

Create New User

Find Container

Calendar Event Start

New Attachment

New Contact

New Email Matching Search

New Message in Folder

Add Attendees to Calendar Event

Create Event

Create Draft Email

Delete Contact

Forward Email

Reply to Email

Send Email

Update Contact

Find Calendar Events

Find Emails

Get Calendar Events in Date Range

About Microsoft Outlook

Related categories

Similar apps

Gmail

Zoho Mail

About OneDesk

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Related Zap Templates

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