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Microsoft Dynamics 365 CRM + Zendesk

Microsoft Dynamics 365 CRM + Zendesk

Microsoft Dynamics 365 CRM + Zendesk integrations

Create new leads in Microsoft Dynamics 365 CRM for every new ticket in Zendesk

With this workflow, any new ticket that comes in Zendesk will lead to the creation of a new lead in Microsoft Dynamics 365 CRM in real time. This process is reliable and immediate, ensuring sales and support teams always have the most up-to-date information, aiding in rapid responses and offering enhanced customer service.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when a new ticket is created. Optionally select an organization.
  2. automatically do this!
    Create Lead
    Create Lead
    Create LeadCreates a new lead.
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More things you can do with Zendesk and Microsoft Dynamics 365 CRM

Discover other triggers and actions you can use with Zendesk and Microsoft Dynamics 365 CRM

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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