LiveChat + Simla.com

LiveChat + Simla.com integrations

Create new Simla.com customers from new LiveChat chats

Stay organized and efficient when managing LiveChat inquiries with this workflow. When a new chat pops up in your LiveChat software, it creates customer profiles in the Simla.com app. This streamlines your process, helping you save time and provide personalized service to each visitor faster. Benefit from a seamless, systematic approach to managing customer interactions through LiveChat and Simla.com.

When this happens...
New ChatTriggers when the chat is started.
TriggerInstant
automatically do this!
Create CustomerCreate a Customer in the Simla
ActionWrite

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More things you can do with LiveChat and Simla.com

Discover other triggers and actions you can use with LiveChat and Simla.com

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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- TZ info
- Current time
  Required
Trigger
Polling
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- TZ info
- Current time
  Required
Trigger
Polling
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- Store
  Required
- By
  Required
- ID
- External ID
- First name
- Last name
- E-mail
- Phone
- Sex
- Address - Post code
- Address - City
- Address - Country ISO
- Address - Region
- Address - Address line
- Tags
- Custom fields
Action
Write
- Store
  Required
- External ID
- Order number
- Customer ID
- First name
- Last name
- E-mail
- Phone
- Additional phone
- Order type
- Order method
- Status
- Country ISO
- Customer comment
- Manager comment
- Quantity
- Product name
- Price
- Custom fields
Action
Write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
- TZ info
- Current time
  Required
Trigger
Polling
Try It
- TZ info
- Current time
  Required
Trigger
Polling
Try It
- Store
  Required
- External ID
- First name
- Last name
- E-mail
- Phone
- Sex
- Address - Post code
- Address - City
- Address - Country ISO
- Address - Region
- Address - Address line
- Tags
- Custom fields
Action
Write
- Store
- ID
- External ID
- E-mail
- Name or Phone
Action
Write

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Related categories

Customer Support

About Simla.com

Simla.com is a CRM platform for increased sales in eCommerce, customer service, newsletters and chatbots

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Related categories

CRM (Customer Relationship Management)