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Kintone + MiiTel

Create new Kintone records when phone analyses are completed in MiiTel

With this workflow, when your phone analysis is completed inside the MiiTel app, a new record is immediately created in the Kintone app. This automation not only ensures all your phone analysis results are accurately recorded, but also increasing efficiency by reducing the need for manual data entry. Allowing you to focus more on interpreting results and less on administrative tasks. It's a wonderful time saver for those using both MiiTel and Kintone apps.

With this workflow, when your phone analysis is completed inside the MiiTel app, a new record is immediately created in the Kintone app. This automation not only ensures all your phone analysis results are accurately recorded, but also increasing efficiency by reducing the need for manual data entry. Allowing you to focus more on interpreting results and less on administrative tasks. It's a wonderful time saver for those using both MiiTel and Kintone apps.

  1. When this happens...
    MiiTelMiiTel
    Phone Analysis Completed

    Triggers when the speech recognition of MiiTel Phone is completed

    TriggerInstant
  2. automatically do this!
    KintoneKintone
    Create Record

    Creates a new record.

    ActionWrite
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Supported triggers and actions

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call end time

    • Account name

    • Contact person name

    • URL

    Trigger
    Instant
    Try It
    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • IVR pressed time

    • DTMF

    • Account name

    • Contact person name

    Trigger
    Instant
    Try It
    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Minutes

    Trigger
    Instant
    Try It
    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Call memo

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Speech recognition

    • Speech recognition summary

    • Number of silences

    • Overall

    • Number of overlaps

    • Talk:Listen

    • Number of rallies

    • Amd probability

    • Fundamental frequency (Customer)

    • Fundamental frequency (Operator)

    • Intonation strength (Customer)

    • Intonation strength (Operator)

    • Customer speech rate

    • Operator speech rate

    • Neutral keywords customer

    • Neutral keywords operator

    • Positive keywords customer

    • Positive keywords operator

    • Negative keywords customer

    • Negative keywords operator

    Trigger
    Instant
    Try It
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About Kintone

kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.

Related categories

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About MiiTel

MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".