Karbon + Microsoft Dynamics 365 CRM

Create Karbon organization contacts from new Microsoft Dynamics 365 CRM leads

Effortlessly streamline your sales process with this workflow. When a new lead is added in Microsoft Dynamics 365 CRM, this automation creates a corresponding organization contact in Karbon, ensuring your team is always up to date with the latest prospect information. Save time and stay organized by connecting your CRM and Karbon apps seamlessly.

When this happens...
New Lead
Triggers when a new lead is created.
TriggerScheduled
automatically do this!
Create Organization Contact
Triggers when a new organization contact is created.
ActionWrite

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Supported triggers and actions

What does this mean?

New Account
Triggers when a new account is created.
Trigger
Scheduled
Try It
Contact Updated
Triggers when a contact has been updated.
Trigger
Scheduled
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Scheduled
Try It
New Lead
Triggers when a new lead is created.
Trigger
Scheduled
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Scheduled
Try It

Updated Quote
Triggers when a quote is updated.
Trigger
Scheduled
Try It
Create Campaign
Creates a new campaign.
Action
Write

Create Campaign Response
Creates a new campaign response.
Action
Write
- Info
Action
Write
Update Campaign Response
Updates an existing campaign response.
Action
Write
- Info
- Case/IncidentRequired
- State
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
Find Campaign Response
Finds a campaign response.
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
Person Contact Updated
Triggers when a person contact is updated.
Trigger
Instant
Try It
Organization Contact Updated
Triggers when an organization contact is updated.
Trigger
Instant
Try It
- IdRequired
- First NameRequired
- Last NameRequired
- Client Identifier
- Contact Type
- Preferred Name
- Salutation
- Email Address
- Address Line
- City
- State Province County
- Zip Code
- Country
Action
Write
- IdRequired
- NameRequired
- Client Identifier
- Contact Type
- Website
- Address Line
- City
- State Province County
- Zip Code
- Country
- Phone Number
Action
Write
- Search TermRequired
Action
Search

New Contact
Triggers when a new contact is created.
Trigger
Scheduled
Try It
- Custom EntityRequired
Trigger
Scheduled
Try It
Case/Incident Updated
Triggers when a case/incident has been updated.
Trigger
Scheduled
Try It
Lead Updated
Triggers when a lead has been updated.
Trigger
Scheduled
Try It
Opportunity Updated
Triggers when an opportunity has been updated.
Trigger
Scheduled
Try It
- Info
Action
Write
- Info
Action
Write
- Info
- Customer typeRequired
- Status
Action
Write
- Info
- AccountRequired
Action
Write
- Info
- ContactRequired
Action
Write
- Info
- LeadRequired
Action
Write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Campaign NameRequired
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
New Person Contact
Triggers when a new person contact is created.
Trigger
Instant
Try It
New Organization Contact
Triggers when a new organization contact is created.
Trigger
Instant
Try It
- First NameRequired
- Last NameRequired
- Client Identifier
- Contact Type
- Preferred Name
- Salutation
- Email Address
- Address Line
- City
- State Province County
- Zip Code
- Country
- Phone Number
Action
Write
- NameRequired
- Client Identifier
- Contact Type
- Website
- Address Line
- City
- State Province County
- Zip Code
- Country
- Phone Number
Action
Write
- Search TermRequired
Action
Search

About Karbon

Karbon is the collaborative practice management platform for accounting firms. It enables seamless communication and workflows so you know who is doing what, when, why, and how.

Learn more

Related categories

Project Management

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

Learn more Help

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Karbon + Microsoft Dynamics 365 CRM

Create Karbon organization contacts from new Microsoft Dynamics 365 CRM leads

New Account

Contact Updated

New Case/Incident

New Lead

New Opportunity

Updated Quote

Create Campaign

Create Campaign Response

Create Lead

Info

Update Campaign Response

Update Case/Incident

Info

State

API Request (Beta)

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Contact

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find Campaign Response

Find Opportunity

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find or Create Contact

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find or Create Opportunity

Info

Match if any of the fields match (otherwise only match if all the fields match)

Person Contact Updated

Organization Contact Updated

Update Person Contact

IdRequired

First NameRequired

Last NameRequired

Client Identifier

Contact Type

Preferred Name

Salutation

Email Address

Address Line

City

State Province County

Zip Code

Country

Update Organization Contact

IdRequired

NameRequired

Client Identifier

Contact Type

Website

Address Line

City

State Province County

Zip Code

Country

Phone Number

Find an Organization Contact

Search TermRequired

New Contact

New Custom Entity

Custom EntityRequired

Case/Incident Updated

Lead Updated

Opportunity Updated

Create Account

Info

Create Contact

Info

Create Case/Incident