Jotform Enterprise + SolarWinds Service Desk

Jotform Enterprise + SolarWinds Service Desk integrations

Create new SolarWinds Service Desk incidents from new Jotform Enterprise submissions

Streamline your workflow between JotForm Enterprise and SolarWinds Service Desk with this automation. Every time a new submission is received in JotForm Enterprise, an incident is promptly created in SolarWinds Service Desk. This bridges the gap between your form collection and incident management, allowing for a seamless and efficient process. This setup not only saves time, but also ensures that all incidents are recorded and addressed in your service desk right as they come in.

When this happens...
New SubmissionTriggers when a new submission has been added to a specific form.
TriggerPolling
automatically do this!
Create IncidentAdd a new incident to your service desk.
ActionWrite

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More things you can do with Jotform Enterprise and SolarWinds Service Desk

Discover other triggers and actions you can use with Jotform Enterprise and SolarWinds Service Desk

- Team Workspace
  Required
- Form
  Required
Trigger
Polling
Try It
- Team Workspace
  Required
- Select a form
  Required
- Assignee email
  Required
- Invitation Message
- Prefilled Field Permissions
Action
Write
New Asset
New asset in your inventory.
Trigger
Polling
Try It
New Contract
New contract was added.
Trigger
Polling
Try It
New Incident
Triggers when a new incident is created.
Trigger
Polling
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New Release
New release in your service desk.
Trigger
Polling
Try It
New Task
Triggers when a new task is created.
Trigger
Polling
Try It

- Name
  Required
- Manufacturer
  Required
- Type
  Required
- Status
  Required
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write
- Name
  Required
- Manufacturer Name
  Required
- Status
  Required
- License Type
  Required
- Start Date
- End Date
- Note
- Site
- Department
Action
Write
- Title
  Required
- Priority
  Required
- Requester's Email Address
  Required
- Description
- Assign to User by Email Address
- Due Date
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- Email
  Required
- First Name
- Last Name
- Phone Number
- Site
- Department
- Role
Action
Write

- Team Workspace
  Required
- Select a form
  Required
- Assignee email
  Required
- Invitation Message
- Assignee Permission
Action
Write
- Team Workspace
  Required
- Select a form
  Required
Action
Write
New Change
New change in your service desk.
Trigger
Polling
Try It
New Hardware
New hardware in your inventory.
Trigger
Polling
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New Problem
New problem in your service desk.
Trigger
Polling
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New Risk
New risk was detected.
Trigger
Polling
Try It
New User
New user in your account.
Trigger
Polling
Try It
- Title
  Required
- State
  Required
- Requester's Email Address
  Required
- Priority
  Required
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- Name
  Required
- Serial
  Required
- IP Address
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- State
  Required
- Name
  Required
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write

About Jotform Enterprise

Jotform Enterprise is a digital workplace productivity tool that provides a powerful ROI across your entire organization.

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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

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Related categories

Customer Support