Jira Software Server + ServicePRO

Jira Software Server + ServicePRO integrations

Add a memo in ServicePRO for every updated issue in Jira Software Server

Streamline your work process between Jira Software Server and ServicePRO with this innovative workflow. When an issue is updated in Jira Software Server, a memo will immediately be added in a Service Request on ServicePRO. This automation not only ensures routine updates are effectively communicated but also helps prevent any task slipping through the cracks. Enhance productivity by bridging the gap between your key work management tools.

When this happens...
Updated IssueTriggers when an issue is updated.
TriggerPolling
automatically do this!
Add a Memo in Service RequestAdd memos to the request in ServicePRO
ActionWrite

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More things you can do with Jira Software Server and ServicePRO

Discover other triggers and actions you can use with Jira Software Server and ServicePRO

- Project
  Required
Trigger
Polling
Try It
New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
Try It
New Project
Triggers when a project is added.
Trigger
Polling
Try It
- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Keyword
  Required
Action
Search

- Request Id
  Required
- Status
  Required
Action
Write
- User properties to fetch
  Required
- Where Clause
  Required
Action
Search

- Jql
  Required
Trigger
Polling
Try It
New Priority
Triggers when you add a new priority.
Trigger
Polling
Try It
- Project
  Required
Trigger
Polling
Try It
- Issue ID or Key
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Key
- Summary
Action
Search
- Request Id
  Required
- Jira Issue Key
  Required
- Memo Id
- Memo Contents
  Required
- Memo Author
Action
Write
- Where Clause
  Required
Action
Search

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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Project Management

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About ServicePRO

ServicePRO is a powerful Collaborative Workflow and Service Management System that delivers Return on Investment. Requires 14.2.16.50 or above version of ServicePRO.

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Related categories

Customer Support