Jira Software Server + Retently

Jira Software Server + Retently integrations

Create new issues in JIRA for each customer response in Retently

Keep your team updated with the latest customer feedback. Whenever a customer leaves a new response to your NPS survey, Zapier will create a new issue in JIRA.

When this happens...
New Survey ResponseTriggers when a new survey response is received.
TriggerPolling
automatically do this!
Create IssueCreate a new issue, select your own project and issue type.
ActionWrite

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More things you can do with Retently and Jira Software Server

Discover other triggers and actions you can use with Retently and Jira Software Server

New Survey Response
Triggers when a new survey response is received.
Trigger
Polling
Try It
Company Score Updated
Triggers when a company’s score (NPS, CSAT, CES) is updated.
Trigger
Polling
Try It
Customer Unsubscribed
Triggers when a customer opts out of surveys.
Trigger
Polling
Try It
- Response ID
  Required
- Response Topics
- Response Topics Sentiment
Action
Write
- Campaign
  Required
- E-Mail
  Required
Action
Write

- E-Mail
  Required
Action
Write
- Field to Search By
  Required
- Search Value
  Required
Action
Search

- Project
  Required
Trigger
Polling
Try It
New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
Try It
New Project
Triggers when a project is added.
Trigger
Polling
Try It
- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Keyword
  Required
Action
Search

- Campaign
  Required
Trigger
Polling
Try It
- Metric
  Required
Trigger
Polling
Try It
- Response ID
  Required
- Response Tags
Action
Write
- E-Mail
  Required
Action
Write
- Campaign
  Required
- E-Mail
  Required
Action
Write
- Email
  Required
Action
Search
- E-Mail
  Required
Action
Search or write
- Jql
  Required
Trigger
Polling
Try It
New Priority
Triggers when you add a new priority.
Trigger
Polling
Try It
- Project
  Required
Trigger
Polling
Try It
- Issue ID or Key
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Key
- Summary
Action
Search

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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Project Management

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About Retently

Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier