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Jira Software Cloud + tawk.to

Start new issues in Jira Software Cloud when new chats start in tawk.to

Start a swift, seamless workflow whenever a new chat begins in tawk.to. With this seamless integration, every new chat initiated in your tawk.to dashboard instantaneously triggers the creation of an issue in Jira Software Cloud. You no longer need to manually log and track these interactions. User issues are promptly identified and resolved improving customer satisfaction and helpdesk efficiency.

Start a swift, seamless workflow whenever a new chat begins in tawk.to. With this seamless integration, every new chat initiated in your tawk.to dashboard instantaneously triggers the creation of an issue in Jira Software Cloud. You no longer need to manually log and track these interactions. User issues are promptly identified and resolved improving customer satisfaction and helpdesk efficiency.

  1. When this happens...
    tawk.totawk.to
    New Chat Started

    Triggers when the first message in a chat is sent by a visitor or agent.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
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jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn moreHelp

Related categories

  • Project Management
tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Related categories