Jira Software Cloud + tawk.to

Jira Software Cloud + tawk.to integrations

Start new issues in Jira Software Cloud when new chats start in tawk.to

Start a swift, seamless workflow whenever a new chat begins in tawk.to. With this seamless integration, every new chat initiated in your tawk.to dashboard instantaneously triggers the creation of an issue in Jira Software Cloud. You no longer need to manually log and track these interactions. User issues are promptly identified and resolved improving customer satisfaction and helpdesk efficiency.

When this happens...
New Chat StartedTriggers when the first message in a chat is sent by a visitor or agent.
TriggerInstant
automatically do this!
Create IssueCreates a new issue.
ActionWrite

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More things you can do with tawk.to and Jira Software Cloud

Discover other triggers and actions you can use with tawk.to and Jira Software Cloud

- Property
  Required
Trigger
Instant
Try It
- Property
  Required
Trigger
Instant
Try It
- Project
- Status
Trigger
Polling
Try It
- Project
  Required
- Status
- Assignee
Trigger
Polling
Try It
- Issue
  Required
- Attachment
  Required
Action
Write

- Issue
  Required
- Form action
  Required
- Submit form
  Required
Action
Write
- Issue
  Required
- User
Action
Write

- Format_info
- Project
  Required
- Issue Type
  Required
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- Format_info
- Issue
  Required
- Status
Action
Write
- Attachment ID
  Required
Action
Search
- Summary
- Key
- Fields
Action
Search
- JQL
  Required
- Fields
- Max results
Action
Search
- Filter Name
- Owner Name
Action
Search
- Board
  Required
- Sprint
  Required
Action
Search
- Summary
- Key
- Fields
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Search or write

- Property
  Required
Trigger
Instant
Try It
- Property
  Required
Trigger
Instant
Try It
- JQL
- Order_by
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It
- Issue
  Required
- Comment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Issue
  Required
- Time Spent
  Required
- Work Description
- Started Date
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Project
  Required
- Name
  Required
Action
Search
- Filter
  Required
- Max Results
- Fields
Action
Search
- Key
- Fields
Action
Search
- Search by Parameter
  Required
Action
Search
- Keyword
  Required
Action
Search

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn moreLearn moreHelpHelp

Related categories

Project Management

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Related Zap Templates

Create issues in Jira Software Cloud from new tickets in tawk.to

Related Zap Templates

Create issues in Jira Software Cloud from new tickets in tawk.to