Jira Software Cloud + Salesforce
Create Salesforce records for new Jira Software Cloud issues
Stay on top of your support pipeline with this Jira Software Cloud and Salesforce integration. Whenever a new issue arises in Jira Software Cloud, this workflow will create a corresponding record in Salesforce, ensuring that all relevant details are captured and organized. Streamline your support process and save time by enabling seamless collaboration between your teams.
Stay on top of your support pipeline with this Jira Software Cloud and Salesforce integration. Whenever a new issue arises in Jira Software Cloud, this workflow will create a corresponding record in Salesforce, ensuring that all relevant details are captured and organized. Streamline your support process and save time by enabling seamless collaboration between your teams.
- When this happens...
New IssueTriggers when a new issue is created.
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this!
Create RecordCreates a new record of a specified Salesforce object.
ActionWriteCreate a new record or update an existing record in your app.
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IssueRequired
CommentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IssueRequired
User
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Format Info
ProjectRequired
Issue TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Format Info
IssueRequired
Status
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Attachment IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSummary
Key
Fields
ActionThis is an event a Zap performs.SearchFind existing data in your appJQLRequired
Fields
ActionThis is an event a Zap performs.SearchFind existing data in your appFilter Name
Owner Name
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
SprintRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSummary
Key
Fields
Format Info
ProjectRequired
Issue TypeRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Contact
Triggers when a new Contact is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planSalesforce ObjectRequired
Record (Optional)
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Outbound Message
Triggers when a new outbound message is received in Salesforce.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Disclaimer
Salesforce ObjectRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planCampaignRequired
ContactRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.CampaignRequired
LeadRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.LeadRequired
AccountRequired
Opportunity
Create new opportunity?
Converted StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Parent ObjectRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note TitleRequired
Note ContentRequired
Salesforce Object
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Warning
Salesforce ObjectRequired
Record IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ReportRequired
Include details
Number of custom filters
Row groupings
Column groupings
Summary calculations
Detail columns
Sort order
Report format
Advanced report options
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact to UpdateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Record to UpdateRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Parent ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
SOQL WHERE clauseRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
SOQL WHERE ClauseRequired
Sort by
Sort Order
Maximum Number of Records
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
Search ValueRequired
Second Field to Search By
Second Search Value
Search Operator
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
IssueRequired
AttachmentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First IssueRequired
Link TypeRequired
Second IssueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IssueRequired
Time SpentRequired
Work Description
Started Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IssueRequired
Project
BoardRequired
SprintRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ProjectRequired
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appFilterRequired
Max Results
Fields
ActionThis is an event a Zap performs.SearchFind existing data in your appKey
Fields
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch by ParameterRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appKeywordRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNew Case Attachment
Triggers when a new Attachment is added to a case.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Lead
Triggers when a new Lead is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planSalesforce ObjectRequired
RecordRequired
FileRequired
VisibilityRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Path after /services/apexrest/Required
HTTP methodRequired
Query parameters
Extra headers
Request body
Timeout
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FileRequired
Salesforce ObjectRequired
Description
Attachment visibility
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Contact
Creates a new contact.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FileRequired
Title
Description
Salesforce Object
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note TitleRequired
Note
Salesforce ObjectRequired
Note Visibility
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FlowRequired
Manual flow input parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ToRequired
CC
BCC
SubjectRequired
Email FormatRequired
Sender TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Lead to UpdateRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Record to UpdateRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Query TypeRequired
Include Deleted Records
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
Search ValueRequired
Second Field to Search By
Second Search Value
Search Operator
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
Record IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
SOQL WHERE ClauseRequired
Sort by
Sort Order
Maximum Number of Records
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Jira Software Cloud
Related categories
About Salesforce
Related categories
Related Zap Templates
- Generate Jira Software issues from new Salesforce cases
- Create Jira Software Cloud issues from updated Salesforce records
- Update Jira Software Cloud issues when new outbound messages arrive in Salesforce
- Create Salesforce records for updated Jira Software Cloud issues
- Create Salesforce leads for new Jira Software Cloud issues
- Update Salesforce leads and add to campaign when Jira Software Cloud issues are updated
- Update Salesforce records with new Jira Software Cloud issues
- Create Salesforce leads from updated Jira Software Cloud issues
- Update Salesforce records when Jira Software Cloud issues are updated
- Update Salesforce records when Jira Software Cloud issues are updated
- Create Jira Software Cloud issues for new Salesforce outbound messages
- Update issues in Jira Software Cloud when fields on records are updated in Salesforce
- Update Jira Software Cloud comments when Salesforce records fields are updated
- Create issues in Jira Software Cloud from new leads in Salesforce
Related Zap Templates
- Generate Jira Software issues from new Salesforce cases
- Create Salesforce records for updated Jira Software Cloud issues
- Update Salesforce records with new Jira Software Cloud issues
- Update Salesforce records when Jira Software Cloud issues are updated
- Update Jira Software Cloud comments when Salesforce records fields are updated
- Create Jira Software Cloud issues from updated Salesforce records
- Create Salesforce leads for new Jira Software Cloud issues
- Create Salesforce leads from updated Jira Software Cloud issues
- Create Jira Software Cloud issues for new Salesforce outbound messages
- Create issues in Jira Software Cloud from new leads in Salesforce
- Update Jira Software Cloud issues when new outbound messages arrive in Salesforce
- Update Salesforce leads and add to campaign when Jira Software Cloud issues are updated
- Update Salesforce records when Jira Software Cloud issues are updated
- Update issues in Jira Software Cloud when fields on records are updated in Salesforce