Jira Software Cloud + Salesforce

Update Jira Software Cloud issues when new outbound messages arrive in Salesforce

Effortlessly bridge the communication gap between your Salesforce and Jira Software Cloud apps with this efficient workflow. When a new outbound message is created in Salesforce, this automation will promptly update the corresponding issue in Jira Software Cloud. Save time and enhance your team's collaboration by keeping both platforms seamlessly in sync.

When this happens...
New Outbound Message
Triggers when a new outbound message is received in Salesforce.
TriggerInstant
automatically do this!
Update Issue
Updates an existing issue.
ActionWrite

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Supported triggers and actions

What does this mean?

New Contact
Triggers when a new Contact is created.
Trigger
Scheduled
Try It
New Lead
Triggers when a new Lead is created.
Trigger
Scheduled
Try It
- Salesforce ObjectsRequired
Trigger
Scheduled
Try It
- Salesforce ObjectRequired
Trigger
Scheduled
Try It
- Salesforce ObjectRequired
- Record to LinkRequired
- FileRequired
- VisibilityRequired
Action
Write

- FileRequired
- Salesforce ObjectRequired
- Description
- Is Private
Action
Write
Create Contact
Creates a new contact in Salesforce.
Action
Write

- Use Assignment Rules
Action
Write
- Salesforce ObjectRequired
- Use Assignment Rules
Action
Write
- Record to UpdateRequired
Action
Write
- Salesforce ObjectRequired
- Record to UpdateRequired
- Use Assignment Rules
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Salesforce ObjectRequired
- Search Results
Action
Search
- Salesforce ObjectRequired
- WHERE ClauseRequired
Action
Search
- Project
- Status
Trigger
Scheduled
Try It
- Project
- Status
Trigger
Scheduled
Try It
- Info
- Jira Cloud SiteRequired
- Jira Email AddressRequired
- Jira API TokenRequired
- Projects to Trigger On
Trigger
Instant
Try It
- IssueRequired
- CommentRequired
Action
Write
- IssueRequired
- User
Action
Write
- IssueRequired
- Project
- BoardRequired
- SprintRequired
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Summary
- Key
Action
Search
- Search by ParameterRequired
Action
Search
- Summary
- Key
- Format Info
- ProjectRequired
Action
Search or write

- History ObjectRequired
Trigger
Scheduled
Try It
New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Trigger
Instant
Try It
- Disclaimer
- Salesforce ObjectRequired
Trigger
Scheduled
Try It
- CampaignRequired
- ContactRequired
Action
Write
- CampaignRequired
- LeadRequired
Action
Write
- Parent ObjectRequired
- Use Assignment Rules
Action
Write
- FileRequired
- Title
- Description
- Salesforce Object
Action
Write
- TitleRequired
- Note
- Salesforce ObjectRequired
- Is Private
Action
Write
- Salesforce ObjectRequired
- Use Assignment Rules
Action
Write
- Lead to UpdateRequired
- Use Assignment Rules
Action
Write
- Salesforce ObjectRequired
- Record to UpdateRequired
- Use Assignment Rules
Action
Write
- Salesforce ObjectRequired
- Search ValueRequired
- Second Field to Search By
- Second Search Value
- Search Operator
Action
Search
- Salesforce ObjectRequired
- WHERE ClauseRequired
Action
Search
- Salesforce ObjectRequired
- Search ValueRequired
- Second Field to Search By
- Second Search Value
- Search Operator
- Use Assignment Rules
Action
Search or write
- JQL
- Order By
Trigger
Scheduled
Try It
- Info
- Jira Cloud SiteRequired
- Jira Email AddressRequired
- Jira API TokenRequired
- Projects to Trigger On
Trigger
Instant
Try It
- IssueRequired
- AttachmentRequired
Action
Write
- First IssueRequired
- Link TypeRequired
- Second IssueRequired
Action
Write
- Format Info
- ProjectRequired
Action
Write
- Format Info
- IssueRequired
- Status
Action
Write
- ProjectRequired
- NameRequired
Action
Search
- JQLRequired
Action
Search
- KeywordRequired
Action
Search

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn more Help

Related categories

Project Management

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

Learn more Help

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

PRODUCTS

CAPABILITIES

By team

Jira Software Cloud + Salesforce

Update Jira Software Cloud issues when new outbound messages arrive in Salesforce

New Contact

New Lead

New Record

Updated Record

Salesforce ObjectRequired

Add File to Record

Salesforce ObjectRequired

Record to LinkRequired

FileRequired

VisibilityRequired

Create Attachment

FileRequired

Salesforce ObjectRequired

Description

Is Private

Create Contact

Create Lead

Use Assignment Rules

Create Record

Salesforce ObjectRequired

Use Assignment Rules

Update Contact

Record to UpdateRequired

Update Record

Salesforce ObjectRequired

Record to UpdateRequired

Use Assignment Rules

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Record(s)

Salesforce ObjectRequired

Search Results

Find Record by Query

Salesforce ObjectRequired

WHERE ClauseRequired

New Issue

Project

Status

Updated Issue

Project

Status

Updated Comment

Info

Jira Cloud SiteRequired

Jira Email AddressRequired

Jira API TokenRequired

Projects to Trigger On

Add Comment to Issue

IssueRequired

CommentRequired

Add Watcher to Issue

IssueRequired

User

Move Issue to Sprint

IssueRequired

Project

BoardRequired

SprintRequired

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Issue

Summary

Key