Jira Service Management + Teamwork

Jira Service Management + Teamwork integrations

Create Teamwork tasks from new Jira Service Management requests

Efficiently manage your customer support requests with this Jira Service Management and Teamwork automation. Whenever a new request is created in Jira Service Management, a corresponding task will be added in Teamwork, ensuring your team stays organized and focused on resolving customer issues in a timely manner. Streamline your workflow and improve customer satisfaction by tackling requests more effectively.

When this happens...
New RequestTriggers when a request is created.
TriggerPolling
automatically do this!
Create TaskCreates a new task.
ActionWrite

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More things you can do with Jira Service Management and Teamwork

Discover other triggers and actions you can use with Jira Service Management and Teamwork

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
New Calendar Event
Triggered when you add a new calendar event.
Trigger
Instant
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New Card
Triggered when you add a new card.
Trigger
Instant
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New Comment
Triggered when you add a new comment.
Trigger
Instant
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New Expense
Triggered when you add a new expense.
Trigger
Instant
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New Invoice
Triggered when you add a new invoice.
Trigger
Instant
Try It

New Message
Triggered when you add a new message.
Trigger
Instant
Try It
New Milestone
Triggered when you add a new milestone.
Trigger
Instant
Try It
New Person
Triggered when you add a new person.
Trigger
Instant
Try It
- Trigger on
  Required
Trigger
Instant
Try It
New Stage
Triggered when you add a new stage.
Trigger
Instant
Try It
New Task
Triggered when you add a new task.
Trigger
Instant
Try It
- Trigger on
  Required
Trigger
Instant
Try It
- Task List Template
  Required
- Project
  Required
Action
Write
- Name
  Required
- Color
Action
Write
- Name
  Required
- Website
Action
Write
- Project
  Required
- Name
  Required
- Parent Category
Action
Write
- Project
  Required
- File Name
  Required
- File
  Required
- Display Name
- Description
- CategoryName
- Private
- Notify
- Tags
Action
Write
- Project
  Required
- Name
  Required
- Parent Category
Action
Write
- Project
  Required
- Title
  Required
- Description
- Link
  Required
- Open in New Window?
- Width
- Height
- Category
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
Action
Write
- Project
  Required
- Name
  Required
- Parent Category
Action
Write
- Project
  Required
- Message
  Required
- Body
  Required
- Who should be notified?
- Post as Another User
Action
Write
- Project
  Required
- Title
  Required
- Description
- When is this due?
  Required
- Who is responsible?
  Required
- Notify
- Private to Owner Company?
- Who can see it?
- Reminder
- Tags
Action
Write
- Project
- Notebook
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Write
- Company
  Required
- FirstName
  Required
- LastName
  Required
- Email
  Required
- UserType
  Required
- PrivateNotes
- SendInvite
- SendInviteWithMessage
Action
Write
- Name
  Required
- Description
- Add Selected Users to this Project
- Project Owner
- Company
- Name of New Company to Create
- StartDate
- EndDate
- Category
- Tags
Action
Write
- Workflow ID
  Required
- Name
  Required
- Color
Action
Write
- Project
- Task List
- Task
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Write
- Project
  Required
- Name
  Required
- Description
Action
Write
- Project
- Task List
- Task
  Required
- Start Date and Time
  Required
- Duration Hours
  Required
- Duration Minutes
  Required
- Description
- Who?
Action
Write
- Name
  Required
Action
Write
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
- Title
  Required
- Description
- All Day
- Start
  Required
- End
  Required
- Where
- Attendees
- Event Type
- Privacy Type
  Required
- Show as Busy
- Project
- Notify All Attendees
- Who should be notified?
- Attendees Can Edit
- Project Users Can Edit
Action
Search or write
- Name
  Required
- Website
Action
Search or write
- Search For
  Required
- Project
  Required
- File Name
  Required
- File
  Required
- Display Name
- Description
- CategoryName
- Private
- Notify
- Tags
Action
Search or write
- Title
  Required
- Project
  Required
- Description
- Link
  Required
- Open in New Window?
- Width
- Height
- Category
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
Action
Search or write
- Search For
  Required
- Project
- Milestone
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Search or write
- Search For
  Required
- Project
- Notebook
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Search or write
- Search For
  Required
- Company
  Required
- FirstName
  Required
- LastName
  Required
- Email
  Required
- UserType
  Required
- PrivateNotes
- SendInvite
- SendInviteWithMessage
Action
Search or write
- Workflow ID
  Required
- Search For
  Required
- Color
Action
Search or write
- Search For
  Required
- Project
  Required
- Description
Action
Search or write
- Search For
  Required
Action
Search or write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Calendar Event Reminder
Triggered when a calendar event reminder is sent.
Trigger
Instant
Try It
New Column
Triggered when you add a new column.
Trigger
Instant
Try It
New Company
Triggered when you add a new company.
Trigger
Instant
Try It
New File
Triggered when you add a new file.
Trigger
Instant
Try It
New Link
Triggered when you add a new link.
Trigger
Instant
Try It
New Message Reply
Triggered when you add a new message reply.
Trigger
Instant
Try It
New Notebook
Triggered when you add a new notebook.
Trigger
Instant
Try It
New Project
Triggered when you add a new project.
Trigger
Instant
Try It
New Risk
Triggered when you add a new risk.
Trigger
Instant
Try It
New Status
Triggered when you add a new status.
Trigger
Instant
Try It
New Task List
Triggered when you add a new task list.
Trigger
Instant
Try It
New Time Entry
Triggered when you add a new time entry.
Trigger
Instant
Try It
- Title
  Required
- Description
- All Day
- Start
  Required
- End
  Required
- Where
- Attendees
- Event Type
- Privacy Type
  Required
- Show as Busy
- Project
- Notify All Attendees
- Who should be notified?
- Attendees Can Edit
- Project Users Can Edit
Action
Write
- Project
  Required
- Name
  Required
- Color
Action
Write
- Project
  Required
- Expense
  Required
- Description
- Date
  Required
- Cost
  Required
Action
Write
- Project
- File
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Write
- Project
  Required
- Invoice No./ID
  Required
- PO Number
- Description
- Issue Date
  Required
- Fixed Price
- Currency
  Required
Action
Write
- Project
- Link
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Write
- Task ID
  Required
Action
Write
- Project
  Required
- Title
  Required
- Body
  Required
- Category
- Attach Existing File
- Attach New File
- File Name for New File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
- Post as Another User
Action
Write
- Project
- Milestone
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Write
- Project
  Required
- Name
  Required
- Parent Category
Action
Write
- Project
  Required
- Title
  Required
- Description
- Content
  Required
- Category
- Send Notification to Self
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
Action
Write
- Name
  Required
- Parent Category
Action
Write
- Project
- Add Selected Users to this Project
  Required
Action
Write
- User
  Required
- Status
  Required
- Notify Everyone in Owner Company?
- Who should be notified?
Action
Write
- Project
  Required
- Task List
  Required
- Content
  Required
- Description
- StartDate
- DueDate
- Who is responsible?
- Notify
- Create as Another User
- Private to Owner Company?
- Who can see it?
- Priority
- Board Column
- Workflow
- Stage
- Tags
- Attach Existing File
- Attach New File
- File Name for New File
- Desk Ticket ID
Action
Write
- Project
  Required
- Start Date and Time
  Required
- Duration Hours
  Required
- Duration Minutes
  Required
- Description
- Who?
Action
Write
- Project
- Task List
- Content
- Description
- StartDate
- DueDate
- Who is responsible?
- Notify
- Private to Owner Company?
- Who can see it?
- Priority
- Board Column
- Workflow
- Stage
- Tags
- Attach Existing File
- Attach New File
- File Name for New File
- Desk Ticket ID
- Allow Update to Completed Task
- Fire Webhooks after Update
Action
Write
- Search For
  Required
Action
Search
- Name
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Workflow ID
  Required
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
Action
Search
- Search For
  Required
- Project
  Required
- Color
Action
Search or write
- Search For
  Required
- Project
- File
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Search or write
- Search For
  Required
- Project
- Link
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Search or write
- Search For
  Required
- Project
  Required
- Title
  Required
- Body
  Required
- Category
- Attach Existing File
- Attach New File
- File Name for New File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
- Post as Another User
Action
Search or write
- Search For
  Required
- Project
  Required
- Title
  Required
- Description
- When is this due?
  Required
- Who is responsible?
  Required
- Notify
- Private to Owner Company?
- Who can see it?
- Reminder
- Tags
Action
Search or write
- Title
  Required
- Project
  Required
- Description
- Content
  Required
- Category
- Send Notification to Self
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
Action
Search or write
- Search For
  Required
- Description
- Add Selected Users to this Project
- Project Owner
- Company
- Name of New Company to Create
- StartDate
- EndDate
- Category
- Tags
Action
Search or write
- Search For
  Required
- Project
- Task List
- Task
  Required
- Add Comment
  Required
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
Action
Search or write
- Search For
  Required
- Project
  Required
- Task List
  Required
- Content
  Required
- Description
- StartDate
- DueDate
- Who is responsible?
- Notify
- Create as Another User
- Private to Owner Company?
- Who can see it?
- Priority
- Board Column
- Workflow
- Stage
- Tags
- Attach Existing File
- Attach New File
- File Name for New File
- Desk Ticket ID
Action
Search or write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Teamwork

Teamwork is an easy-to-use online teamwork & project management software application that helps managers, staff and clients work together more productively online.

Learn moreLearn moreHelpHelp

Related categories

Project Management

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