Jira Service Management + tawk.to

Create new Jira Service Management requests from new tawk.to chat transcripts

Streamline your customer service with this seamless workflow. When a new chat transcript comes up in tawk.to, a request is instantly created in Jira Service Management. This integration allows your team to swiftly deal with customer inquiries, enhancing the overall customer experience and your team's efficiency.

Streamline your customer service with this seamless workflow. When a new chat transcript comes up in tawk.to, a request is instantly created in Jira Service Management. This integration allows your team to swiftly deal with customer inquiries, enhancing the overall customer experience and your team's efficiency.

  1. When this happens...
    tawk.totawk.to
    New Chat Transcript

    Triggers when a session ends.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support