Connect Jira Service Management and Pipefile to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Jira Service Management with Pipefile - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Create Contact" in Pipefile.

You’re connected!

Zapier seamlessly connects Jira Service Management and Pipefile, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
File Request Completed
Triggers when a file request is marked complete.
Trigger
Instant
Try It
File Request Expired
Triggers when a file request expires.
Trigger
Instant
Try It
File Request - File Uploaded
Triggers when a client uploads a file to a request.
Trigger
Instant
Try It

File Request Reminder Sent
Triggers when a file request reminder is sent.
Trigger
Instant
Try It
- Name
  Required
- Email
  Required
- Phone Number
Action
Write

- Search
Action
Search

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
File Request Created
Triggers when a file request is created.
Trigger
Instant
Try It
File Request Exported
Triggers when a file request is exported.
Trigger
Instant
Try It
File Request Opened
Triggers when a file request link has been opened by one of the recipients
Trigger
Instant
Try It
File Request Responded
Triggers when a file request changes to the responded status, either when a client completes the checklist or uploads a document to an open-ended request.
Trigger
Instant
Try It
- Recipient Name
  Required
- Recipient Email
  Required
- Recipient Phone Number
- Tags
Action
Write

For AI agents & developers

Use Jira Service Management and Pipefile with AI agents and code

Beyond Zap workflows. Call Jira Service Management and Pipefile actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Jira Service Management and Pipefile actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create Request
Create Contact

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Jira Service Management and Pipefile actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* jira-service-management / pipefile action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Jira Service Management and Pipefile to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Jira Service Management to Pipefile integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Pipefile

Pipefile streamlines the collection of personal, financial, and otherwise sensitive documents to keep your business moving