Jira Service Management + Manychat

Jira Service Management + Manychat integrations

Manage new or updated Manychat custom fields by creating requests in Jira Service Management

Stay on top of your customer requests more efficiently with this workflow. When there's any new or updated custom field in Manychat, this integration immediately creates a request in Jira Service Management. Therefore, you never miss a beat in addressing client needs and ensuring a responsive service. With this setup, you'll have a seamless transition in managing customer information between Manychat and Jira Service Management.

When this happens...
New or Updated Custom FieldTriggers when you add/update a selected custom field on a user.
TriggerInstant
automatically do this!
Create RequestCreate a new request.
ActionWrite

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More things you can do with Manychat and Jira Service Management

Discover other triggers and actions you can use with Manychat and Jira Service Management

Chat Opened
Triggers when a chat is opened with a user.
Trigger
Instant
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New Order Paid
Triggers when a user has purchased an order.
Trigger
Instant
Try It
- Custom Field
  Required
Trigger
Instant
Try It
- User
  Required
- Tag
  Required
Action
Write
- User
  Required
- Tag
  Required
Action
Write

- User
  Required
- Content
  Required
Action
Write
- User
  Required
- Custom Field
  Required
- Value
  Required
Action
Write

- User
  Required
- Sequence
  Required
Action
Write
- Custom Field
  Required
Action
Search
- Name
  Required
Action
Search
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Event
  Required
Trigger
Instant
Try It
New Subscriber
Triggers when a user subscribes to your page.
Trigger
Instant
Try It
- Tag
  Required
Trigger
Instant
Try It
- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has_opt_in_sms
- Has_opt_in_email
- Consent_phrase
Action
Write
- User
  Required
- Message tag
- Json dynamic message
  Required
Action
Write
- User
  Required
- Message tag
- Message text
  Required
Action
Write
- User
  Required
- Sequence
  Required
Action
Write
- Order ID
  Required
Action
Search
- User ID
  Required
Action
Search
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Manychat

Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.

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