Jira Service Management + LiveChat integrations
Turn finished LiveChat chats into new Jira Service Management requests
Efficiently manage customer support requests with this workflow. When a chat is finished in LiveChat, it will create a new request in Jira Service Management. This seamless process ensures all customer issues are quickly addressed and helps your support team save time and stay organized.
- When this happens...Finished ChatTriggers when the chat is ended.
- automatically do this!Create RequestCreate a new request.
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More things you can do with LiveChat and Jira Service Management
Discover other triggers and actions you can use with LiveChat and Jira Service Management
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - SiteRequired
- ProjectRequired
Try ItTriggerPolling
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - SiteRequired
- ProjectRequired
Try ItTriggerPolling- SiteRequired
- ProjectRequired
- Request TypeRequired
ActionWrite
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LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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