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Jira Service Management + LiveChat
Jira Service Management + LiveChat
Turn finished LiveChat chats into new Jira Service Management requests
Efficiently manage customer support requests with this workflow. When a chat is finished in LiveChat, it will create a new request in Jira Service Management. This seamless process ensures all customer issues are quickly addressed and helps your support team save time and stay organized.
- When this happens...Finished ChatTriggers when the chat is ended.
- automatically do this!Create RequestCreate a new request.
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More things you can do with LiveChat and Jira Service Management
Discover other triggers and actions you can use with LiveChat and Jira Service Management
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - SiteRequired
- ProjectRequired
Try ItTriggerPolling
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - SiteRequired
- ProjectRequired
Try ItTriggerPolling- SiteRequired
- ProjectRequired
- Request TypeRequired
ActionWrite
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Related categories
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Related categories