Connect HubSpot and Jira Service Management to power AI-driven automation

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Start with a template that brings HubSpot and Jira Service Management together. Build enterprise-grade automation in minutes.

Our most popular template

Create new HubSpot tickets from new requests in Jira Service Management
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Jira Service Management + HubSpot
Create Jira Service Management requests from new HubSpot form submissions
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HubSpot + Jira Service Management
Create HubSpot engagements for new Jira Service Management requests
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Jira Service Management + HubSpot
Update Jira Service Management requests when deal stages are updated in HubSpot
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HubSpot + Jira Service Management
Create new HubSpot engagements from updated Jira Service Management requests
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Jira Service Management + HubSpot
Capture newly created or updated contacts in HubSpot and trigger api requests in Jira Service Management
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HubSpot + Jira Service Management

Create new HubSpot tickets from new requests in Jira Service Management

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Jira Service Management + HubSpot

Create Jira Service Management requests from new HubSpot form submissions

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HubSpot + Jira Service Management

Create HubSpot engagements for new Jira Service Management requests

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Jira Service Management + HubSpot

Update Jira Service Management requests when deal stages are updated in HubSpot

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HubSpot + Jira Service Management

Create new HubSpot engagements from updated Jira Service Management requests

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Jira Service Management + HubSpot

Capture newly created or updated contacts in HubSpot and trigger api requests in Jira Service Management

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HubSpot + Jira Service Management

Create new Jira Service Management requests from new HubSpot tickets
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HubSpot + Jira Service Management
Create new Jira Service Management requests when HubSpot contact properties change
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HubSpot + Jira Service Management

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate HubSpot with Jira Service Management - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from HubSpot.

Add your action

An action happens after the trigger—such as "Create Request" in Jira Service Management.

You’re connected!

Zapier seamlessly connects HubSpot and Jira Service Management, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Note
- Additional properties to retrieve
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- Object Type
  Required
- Properties to Retrieve
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- Note
- Additional properties to retrieve
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- Note
- Additional properties to retrieve
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- Event Type
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- Type
Trigger
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- Note
- Additional properties to retrieve
Trigger
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- Blog Url
  Required
- Article State
  Required
Trigger
Polling
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New Deal
Triggers when a new Deal is created.
Trigger
Instant
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- Property Name
  Required
- Properties to retrieve
  Required
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- Note
- Additional properties to retrieve
Trigger
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- Object Type
  Required
- Property Name
  Required
- Additional Properties to Retrieve
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- Property Name
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
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- Note
- Note
- Additional properties to retrieve
Trigger
Polling
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- Note
- List Name
  Required
- Contact
  Required
- Halt my task if contact is already a member of the list
Action
Write
Create Company
Creates a Company in HubSpot.
Action
Write
Create Associations
Creates associations between objects.
Action
Write
- Note
- Halt task if any associations error occurred
- Engagement Type
  Required
- Assigned To
Action
Write
- Note
- Social Media Channel
  Required
- Message Content
  Required
- When
- Save as draft
Action
Write
- Note
- Note
- Name
  Required
- Company
- Contact
Action
Write
Delete CRM Object
Deletes a CRM object from HubSpot
Action
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- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Type of Custom Object
  Required
Action
Write
- Note
Action
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- Product ID
  Required
- Note
- Additional properties to retrieve
Action
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Create Line_item
Creates a Line_item in HubSpot.
Action
Write
- Note
- Contact Email Address
  Required
- Event ID
  Required
- Contact Value
Action
Write
Get CRM Object
Gets a CRM object from HubSpot by ID
Action
Write
- Note
- List Name
  Required
- Contact
  Required
- Halt my task if contact wasn't a member of the list
  Required
Action
Write
Create Ticket
Creates a Ticket in HubSpot.
Action
Write
Update Contact
Update a Contact in HubSpot.
Action
Write
Update Line_item
Update a Line_item in HubSpot.
Action
Write
Update Product
Update a Product in HubSpot.
Action
Write
- Type of Custom Object
  Required
Action
Write
- Folder
  Required
- Filename
  Required
- Access level
  Required
- File
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Note
- Name
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search
Find Associations
Find associations between objects.
Action
Search
- Object Type
  Required
- Pipeline Id
  Required
- Stage Id
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search or write
- Type of Custom Object
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Site
  Required
- Project
  Required
Trigger
Polling
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- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

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- Additional properties to retrieve
Trigger
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- Note
- Additional properties to retrieve
Trigger
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- Note
- Additional properties to retrieve
Trigger
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- Property Name
  Required
Trigger
Instant
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Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Trigger
Polling
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- Form
  Required
Trigger
Instant
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- Contact List
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
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- Type of Custom Object
  Required
Trigger
Instant
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- Channel
  Required
- Status
Trigger
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- Note
- Additional properties to retrieve
Trigger
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- Object Type
  Required
- Properties to Retrieve
Trigger
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- Property Name
  Required
Trigger
Polling
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- Type of Custom Object
  Required
Trigger
Instant
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- Note
- Contact Email
  Required
- Subscription Types
  Required
- Legal Basis Explanation
Action
Write
- Note
- Name
  Required
Action
Write
Create Contact
Creates a Contact in HubSpot.
Action
Write
Create CRM Object
Creates a CRM object in HubSpot
Action
Write
- Note
- List Name
  Required
- Object Type
  Required
- Processing Type
  Required
- Folder ID
Action
Write
- Type of Custom Object
  Required
Action
Write
Create Deal
Creates a Deal in HubSpot.
Action
Write
- Note
- Workflow Name
  Required
- Contact's Email
  Required
Action
Write
- Contact ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Deal ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Line_item ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Ticket ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Note
- Blog URL
  Required
- Blog Author
  Required
- Publish This Post?
  Required
- Blog Post URL
  Required
- Blog Post Title
  Required
- Blog Post Content
  Required
- Meta Description
  Required
- Featured image URL
Action
Write
Create Product
Creates a Product in HubSpot.
Action
Write
Remove Associations
Removes associations between objects.
Action
Write
- Note
- Form
  Required
- Note
- HubSpot usertoken
- IP address
- Page name
- Page URI
- Page ID
- SFDC campaign ID
- GoToWebinar key/ID
- Submission timestamp
- Skip validation
Action
Write
Update Company
Update a Company in HubSpot.
Action
Write
Update Deal
Update a Deal in HubSpot.
Action
Write
Update CRM Object
Updates a CRM object in HubSpot
Action
Write
Update Ticket
Update a Ticket in HubSpot.
Action
Write
- Note
- Email
  Required
Action
Write
- Note
- Note
- Contact Email
  Required
Action
Write
Find CRM Object
Finds CRM objects by searching with filters
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Type of Custom Object
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Owner email
  Required
- Search among deactivated owners
Action
Search
- Owner Id
  Required
- Search among deactivated owners
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Name
  Required
- Note
- Company
- Contact
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

For AI agents & developers

Use HubSpot and Jira Service Management with AI agents and code

Beyond Zap workflows. Call HubSpot and Jira Service Management actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose HubSpot and Jira Service Management actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Update Contact Subscription Preferences
Create Request

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger HubSpot and Jira Service Management actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* hubspot / jira-service-management action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Practical ways you can use HubSpot and Jira Service Management

Create Jira tickets for deal-related tasks in HubSpot

When a new deal is created in HubSpot, Zapier will automatically create a corresponding task in Jira Service Management. This helps business owners ensure that operational or IT actions related to the deal are promptly initiated, maintaining smooth workflows and avoiding delays.

Business Owner

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Sync new HubSpot tickets with Jira Service Management

When a new ticket is created in HubSpot, Zapier will create the same ticket in Jira Service Management. This integration ensures that IT teams can track issues reported by customers or employees directly within their preferred IT service tool, saving time and preventing missed tickets.

Try it

Log deal activity in Jira Service Management

Whenever a deal in HubSpot enters a specific stage, Zapier will create a request in Jira Service Management for any needed follow-ups. This automation makes sure every step in the customer journey is documented and addressed in the internal support system, improving coordination between sales and support teams.

Sales Ops

Try it

Learn how to automate HubSpot on the Zapier blog

Make work flow with AI

Level up your HubSpot to Jira Service Management integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about HubSpot + Jira Service Management integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and Jira Service Management

How do I set up the HubSpot and Jira Service Management integration?

To set up the integration, you need to select triggers from HubSpot such as 'New Form Submission' or 'Contact Property Change', and map them to actions in Jira Service Management like 'Create Ticket' or 'Update Issue'. We guide you through connecting your accounts and configuring these workflows without needing any coding skills.

What triggers are available in the HubSpot and Jira Service Management integration?

The triggers available from HubSpot include events like 'Deal Stage Change', 'New Contact Added', and 'Email Opened'. You can use these triggers to initiate actions in Jira Service Management, helping automate your customer service processes.

Can I create a ticket in Jira Service Management when a new contact is added in HubSpot?

Yes, you can trigger the creation of a ticket in Jira Service Management whenever a new contact is added in HubSpot. By selecting the appropriate trigger-action pair during setup, this process becomes seamless.

Is it possible to update a Jira issue based on changes in HubSpot deal stages?

Absolutely, by using the 'Deal Stage Change' trigger from HubSpot, you can automate updates to corresponding issues in Jira. This keeps your service team informed with real-time data.

What types of data can be synced between HubSpot and Jira Service Management?

The integration allows for syncing various types of data including customer feedback, support tickets, deal information, and contact details. Data mappings are customizable based on your workflow requirements.

Can we automate notifications from Jira when certain conditions are met within a HubSpot workflow?

Yes, our platform allows you to set up automated notifications. For example, if a certain field is updated within a HubSpot workflow, a notification can be sent via email or chat directly from Jira Service Management.

How does error handling work between the two platforms during integration?

Whenever an error occurs during synchronization, we notify you immediately with detailed logs. This helps identify whether the issue lies with data formatting or connectivity so that it can be quickly resolved without disrupting workflows.

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.

Learn moreLearn moreHelpHelp

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About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

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Customer Support

Connect HubSpot and Jira Service Management to power AI-driven automation

Launch your first automated workflow

Create new HubSpot tickets from new requests in Jira Service Management

Create Jira Service Management requests from new HubSpot form submissions

Create HubSpot engagements for new Jira Service Management requests

Update Jira Service Management requests when deal stages are updated in HubSpot

Create new HubSpot engagements from updated Jira Service Management requests

Capture newly created or updated contacts in HubSpot and trigger api requests in Jira Service Management

Create new HubSpot tickets from new requests in Jira Service Management

Create Jira Service Management requests from new HubSpot form submissions

Create HubSpot engagements for new Jira Service Management requests

Update Jira Service Management requests when deal stages are updated in HubSpot

Create new HubSpot engagements from updated Jira Service Management requests

Capture newly created or updated contacts in HubSpot and trigger api requests in Jira Service Management

Create new Jira Service Management requests from new HubSpot tickets

Create new Jira Service Management requests when HubSpot contact properties change

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use HubSpot and Jira Service Management with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use HubSpot and Jira Service Management

Create Jira tickets for deal-related tasks in HubSpot

Sync new HubSpot tickets with Jira Service Management

Log deal activity in Jira Service Management

Learn how to automate HubSpot on the Zapier blog

How to integrate ChatGPT with HubSpot

How to use Zapier's HubSpot Salesforce integration

How to integrate Hubspot with Gmail

Make work flow with AI

Frequently Asked Questions about HubSpot + Jira Service Management integrations

Connect HubSpot to Jira Service Management on the world's largest no-code automation platform