Jenkins + ManageEngine ServiceDesk Plus Cloud

Create ServiceDesk Plus Cloud changes from new Jenkins job status notifications

Automate changes in ServiceDesk Plus Cloud for new job status notifications in Jenkins.

When this happens...
New Job Status NotificationCatches job status notifications sent via the Notficiation Plugin
TriggerInstant
automatically do this!
Create ChangeCreates a new change.
ActionWrite

Discover other triggers and actions you can use with Jenkins and ManageEngine ServiceDesk Plus Cloud

New Job Status Notification
Catches job status notifications sent via the Notficiation Plugin
Trigger
Instant
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- Service Desk Instance
  Required
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
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- Service Desk Instance
  Required
- Trigger Module
  Required
- Execute On
  Required
- Trigger Conditions
Trigger
Instant
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Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write

About Jenkins

jenkins is a continuous integration server that monitors executions of repeated jobs, such as building a software project or jobs run by cron.

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About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Related categories