involve.me + ManageEngine ServiceDesk Plus Cloud
Update requests in ManageEngine ServiceDesk Plus Cloud for new completed submissions in involve.me
Efficiently manage your service requests with this seamless workflow between involve.me and ManageEngine ServiceDesk Plus Cloud. When a new completed submission is recorded in involve.me, this automation will update the corresponding request in ManageEngine ServiceDesk Plus Cloud, ensuring that all customer submissions are effortlessly incorporated into your service desk operations. Keep your support team informed and up-to-date without any manual intervention.
Efficiently manage your service requests with this seamless workflow between involve.me and ManageEngine ServiceDesk Plus Cloud. When a new completed submission is recorded in involve.me, this automation will update the corresponding request in ManageEngine ServiceDesk Plus Cloud, ensuring that all customer submissions are effortlessly incorporated into your service desk operations. Keep your support team informed and up-to-date without any manual intervention.
- When this happens...New Completed Submission
Triggers when a participant completes a submission in your funnel.
- automatically do this!Update Request
Updates an existing request.
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involve.me FunnelRequired
Try ItService Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Custom Field
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Custom Field
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Custom Field
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
