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Intercom + Slack

Send direct messages in Slack for new leads in Intercom

Instantly respond to new leads in your Intercom with direct Slack messages using this powerful yet simple workflow. The moment your Intercom receives a new lead, this automation ensures a direct message is sent in Slack, keeping you and your team instantly updated. Save time, foster rapid engagement and never miss an opportunity with our streamlined communication solution.

Instantly respond to new leads in your Intercom with direct Slack messages using this powerful yet simple workflow. The moment your Intercom receives a new lead, this automation ensures a direct message is sent in Slack, keeping you and your team instantly updated. Save time, foster rapid engagement and never miss an opportunity with our streamlined communication solution.

  1. When this happens...
    IntercomIntercom
    New Lead

    Triggers when a new Lead is created.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Direct Message

    Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
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intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Related categories

slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Related categories