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Intercom + SightMill

Update Intercom users with new SightMill customer survey results

This integration automates the process of updating an Intercom customer record with the survey results from SightMill. Automatically add three attributes to an Intercom customer record message every time SightMill receives a response to provide a complete picture of all the interactions with your customers.

This integration automates the process of updating an Intercom customer record with the survey results from SightMill. Automatically add three attributes to an Intercom customer record message every time SightMill receives a response to provide a complete picture of all the interactions with your customers.

  1. When this happens...
    SightMillSightMill
    Get Survey

    Triggers on a new survey.

    TriggerScheduled
  2. automatically do this!
    IntercomIntercom
    Create/Update User

    Update a user within Intercom given their e-mail address.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ProjectRequired

    • Survey CategoryRequired

    Trigger
    Scheduled
    Try It
    • ProjectRequired

    • Phone NumberRequired

    • FirstnameRequired

    • Lastname

    • Tags

    Action
    Write
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
    • ProjectRequired

    • Email AddressRequired

    • FirstnameRequired

    • Lastname

    • Tags

    • Optional delay in an hour

    Action
    Write
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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sightmill logo
sightmill logo

About SightMill

Gather customer feedback or employee feedback via email, on your website, by SMS, or at events with SightMill NPS (Net Promoter Score) survey software. Use NPS surveys to understand how to improve customer experience of your products and service.

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