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Instapage + TOPdesk

Create new TOPdesk incidents from Instapage form submissions

Effortlessly manage incidents reported through your Instapage forms by connecting it to TOPdesk. With this workflow, every time a form is submitted on Instapage, an incident will be created in TOPdesk, keeping your support team informed and streamlining your response process. Save time on manual data entry and efficiently tackle incident resolution in one seamless automation.

Effortlessly manage incidents reported through your Instapage forms by connecting it to TOPdesk. With this workflow, every time a form is submitted on Instapage, an incident will be created in TOPdesk, keeping your support team informed and streamlining your response process. Save time on manual data entry and efficiently tackle incident resolution in one seamless automation.

  1. When this happens...
    InstapageInstapage
    Form Submission

    Triggers when a new form is submitted.

    TriggerInstant
  2. automatically do this!
    TOPdeskTOPdesk
    Create an Incident

    Create an incident

    ActionWrite
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Supported triggers and actions

What does this mean?

    • PageRequired

    • Help Text

    Trigger
    Instant
    Try It

    • Operator Group

    Trigger
    Scheduled
    Try It

    • Operator Group

    Trigger
    Scheduled
    Try It

    • Incident status

    • Caller TypeRequired

    • Brief description

    • Request

    • Action

    • Set action invisible for caller

    • Entry type

    • Call type

    • Category

    • Subcategory

    • External Number

    • Impact

    • Urgency

    • Priority

    • Operator group

    • Processing Status

    • Closure code

    • Supplier

    • Feedback Rating

    • Feedback Message

    • Major Call

    • Linked to Major Call

    • Id

    • Type

    • Date

    Action
    Write

    • Trigger ConditionRequired

    • Status (First or second line)Required

    • Category

    • Subcategory

    • Operator Group

    • Supplier

    Trigger
    Scheduled
    Try It

    • Trigger ConditionRequired

    • External Number Filled Condition

    • Level (First or second line)Required

    • Entry type

    • Call type

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Operator Group

    • Supplier

    • Status (Processing Status)

    Trigger
    Scheduled
    Try It

    • Trigger ConditionRequired

    • External Number Filled Condition

    • Level (First or second line)Required

    • Entry type

    • Call Type

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Operator Group

    • Supplier

    • Status (Processing Status)

    Trigger
    Scheduled
    Try It

    • Incident NumberRequired

    • Brief description

    • Action

    • Set action invisible for caller

    • External Number

    • Category

    • Subcategory

    • Impact

    • Urgency

    • Priority

    • Target Date

    • Operator Group

    • Status

    • Closure code

    • Feedback Rating

    • Feedback Message

    • Id

    • Type

    • Date

    Action
    Write
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instapage logo

About Instapage

Instapage is the leader in post-click optimization and maximizes conversions for advertisers and marketers by enabling them to create, optimize, and personalize landing pages at scale.
Help

Related categories

  • Forms & Surveys

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About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

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