Create integrations between incident.io and Freshservice to automate any workflow
1. Choose a Trigger
An event that starts an automation
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Choose a Trigger
Start here
Start here
Choose an Action
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Incident
Triggers when a new incident is declared.
Try It - New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try It - Update Ticket
Triggers when a Ticket is updated.
Try It - Ticket NoRequired
- NotesRequired
- PrivateRequired
- Idempotency KeyRequired
- SeverityRequired
- Who should be able to see this incident?Required
- Incident Type
- Name (optional)
- Summary (optional)
- New User
Triggers when a new User is created.
Try It - Update User
Triggers when a user is updated.
Try It - SubjectRequired
- EmailRequired
- DescriptionRequired
- Priority
- CC Emails
- Ticket StatusRequired
Related categories
Related categories