Connect Holmes and Darwin AI to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Holmes with Darwin AI - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Process Completed" from Holmes.

Add your action

An action happens after the trigger—such as "Send Outbound Message" in Darwin AI.

You’re connected!

Zapier seamlessly connects Holmes and Darwin AI, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Processo
  Required
Trigger
Instant
Try It
- Processo
  Required
- Tarefa
  Required
Trigger
Instant
Try It
Session Closed
Triggers when a session is closed.
Trigger
Instant
Try It
Session Forwarded
Triggers when a session is forwarded to another agent.
Trigger
Instant
Try It
Session Forwarded Qualified
Triggers when a session is forwarded to another agent.
Trigger
Instant
Try It

Session Opened
Triggers when a session is opened.
Trigger
Instant
Try It
Session Stage Transitioned
Triggers when a session is moved to a new stage.
Trigger
Instant
Try It

- Processo
  Required
Trigger
Instant
Try It
Session Analyzed
Triggers when a session is analyzed.
Trigger
Instant
Try It
Session Closed Unforwarded
Triggers when a session is closed and unforwarded.
Trigger
Instant
Try It
Session Forwarded Escalated
Triggers when a session is forwarded and escalated to another agent.
Trigger
Instant
Try It
Session Forwarded Recovered
Triggers when a session is recovered and forwarded to another agent.
Trigger
Instant
Try It
Session Replied
Triggers when a session is replied.
Trigger
Instant
Try It
- PhoneNumber
  Required
- Channel ID
- ChannelType
- Message
- InitialState
- Initial Pipeline ID
- UtmSource
- UtmCampaign
- UtmMedium
- Intent
- UtmTerm
- UtmContent
- Interest
- MediaUrl
- MediaType
- Location
Action
Write

For AI agents & developers

Use Holmes and Darwin AI with AI agents and code

Beyond Zap workflows. Call Holmes and Darwin AI actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Holmes and Darwin AI actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Send Outbound Message

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Holmes and Darwin AI actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* holmes / darwin-ai action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Holmes and Darwin AI to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Holmes to Darwin AI integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Holmes

Processos e documentos em um único sistema. Mais fácil que BPM e mais poderoso que Kanban.

HelpHelp

Related categories

Notifications

About Darwin AI

Darwin AI offers AI-driven customer service solutions, specializing in human-like interactions for effective customer experiences and service improvements.