Connect Hilos and Recognize to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
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Choose a Trigger

Choose an Action

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How Zapier works

Zapier makes it easy to integrate Hilos with Recognize - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact" from Hilos.

Add your action

An action happens after the trigger—such as "Add Comment" in Recognize.

You’re connected!

Zapier seamlessly connects Hilos and Recognize, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Contact
Triggers when an new contact is created.
Trigger
Instant
Try It
Updated Contact
Triggers when an contact is updated.
Trigger
Instant
Try It
Contact Joined Inbound Flow
Triggers when a contact sends a message that starts an inbound flow.
Trigger
Instant
Try It
- WhatsApp Phone Number
  Required
- Flow to start
  Required
- First Name
- Last Name
- Email
- External URL
- Custom properties
Action
Write
- Template Name
Action
Search

- Description
  Required
Trigger
Instant
Try It
- Commenter email
  Required
- Recognition Id
  Required
- Content
  Required
Action
Write

- Sender Email
  Required
- Recipients
  Required
- Message
  Required
- Send privately
  Required
Action
Write

Deleted Contact
Triggers when an contact is deleted.
Trigger
Instant
Try It
Contact Completed Flow
Triggers when a contact completes a flow.
Trigger
Instant
Try It
- Phone
  Required
- First Name
- Last Name
- Email
- External URL
- Source
- Custom properties
- Tags
Action
Write
- WhatsApp Phone Number
  Required
- WhatsApp Template to send
  Required
Action
Write
- Description
  Required
Trigger
Instant
Try It
Redemption Approved
Triggers when a redemption for a reward is approved
Trigger
Instant
Try It
- Type
  Required
- Reactor Email
  Required
- ID
  Required
- Emoji Code
  Required
Action
Write
- Find by Recognize User ID
- Find by Microsoft Graph ID
- Find by email
- Find By Phone
- Search query
Action
Search

For AI agents & developers

Use Hilos and Recognize with AI agents and code

Beyond Zap workflows. Call Hilos and Recognize actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Hilos and Recognize actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create or Update Contact
Add Comment

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Hilos and Recognize actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* hilos / recognize action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Hilos and Recognize to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Hilos to Recognize integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Hilos

Hilos is the full-stack for WhatsApp: get Business API Access, chat using our WhatsApp multi-agent Inbox and build automations that integrate with your existing tools (like your CRM).

HelpHelp

Related categories

Phone & SMS

About Recognize

Recognize is a social employee recognition and rewards platform.