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HelpSpot + TrackingTime

HelpSpot + TrackingTime

HelpSpot + TrackingTime integrations

Create new tasks in TrackingTime for every new request in HelpSpot

Maximize your productivity with this seamless workflow that gets activated whenever there's a new request in HelpSpot. This automation swiftly adds a corresponding task in TrackingTime, ensuring all your help requests are diligently followed up and nothing falls through the cracks. Streamline your customer support process, stay on top of your tasks and enhance your business efficiency effortlessly.

When this happens...
New RequestTriggers when a new request is created.
TriggerInstant
automatically do this!
Add TaskAdds a new task .
ActionWrite

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More things you can do with HelpSpot and TrackingTime

Discover other triggers and actions you can use with HelpSpot and TrackingTime

New Request
Triggers when a new request is created.
Trigger
Instant
Try It
- Category
- Status
- Open/Closed
- Customer ID
- First Name
- Last Name
- Email
- Phone
- Search String
Trigger
Polling
Try It
- xRequest
  Required
- Subject
- Note Body
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Status
- Open
Action
Write
- Account
  Required
Trigger
Instant
Try It
- Account
  Required
Trigger
Instant
Try It

- Account
  Required
- Customer Name
  Required
- Extra Params(Json Format)
Action
Write
- Account
  Required
- Name of Service
  Required
Action
Write

- Account Id
  Required
- Third Party Project ID
- Project Name
  Required
- Customer Name
- Service Type
- Extra Params(Json Format)
Action
Write
- Account ID
  Required
- Search By
Action
Write
- Account ID
  Required
- Time Entry ID
- Project
- Start
- End
- Duration
- User
- Notes
- Third Party Time Entry ID
- Extra Params(Json Format)
Action
Write
- Account ID
  Required
- Task Name
- Project Name
- Third Party Task ID
- Task ID
  Required
- Extra Params(Json Format)
Action
Write

Update
Triggers when a request is updated.
Trigger
Instant
Try It
- Subject
- Note Body
  Required
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Open
- Status
Action
Write
- Account
  Required
Trigger
Instant
Try It
- Account
  Required
Trigger
Instant
Try It
- Account
  Required
Trigger
Instant
Try It
- Account ID
  Required
- Third Party Time Entry ID
- Duration
- Project
- Start
- End
- User
- Notes
- Extra Params(Json Format)
Action
Write
- Account ID
  Required
- Task Name
- Project Name
- Third Party Task ID
- Extra Params(Json Format)
Action
Write
- Account ID
  Required
- Search By
Action
Write
- Account ID
  Required
- Search By
Action
Write
- Account ID
  Required
- Project ID
  Required
- Project Name
- Customer Name
- Service Type
- Third Party Project ID
- Extra Params(Json Format)
Action
Write

About HelpSpot

HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.

Related categories

Customer Support

About TrackingTime

Time Tracking app that helps to manage projects, track working times and measure productivity.

Related categories

Time Tracking Software