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HelpSpot
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HelpSpot
1. Choose trigger event
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OneSignal
2. Choose action
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1. Select the event
Setup
Test
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HelpSpot
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from HelpSpot.

Add your action

An action happens after the trigger—such as "Send Push Notification" in OneSignal.

You’re connected!

Zapier seamlessly connects HelpSpot and OneSignal, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

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Connect HelpSpot and OneSignal to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
  • HelpSpot triggers, actions, and search
    Update

    Triggers when a request is updated.

    Trigger
    Instant
    Try It
    • Subject
    • Note Body
      Required
    • Category
    • Note Type
    • HTML Note
    • Customer ID
    • First Name
    • Last Name
    • Email
    • Phone
    • Urgent
    • Mailbox
    • Opened Via
    • Email CC
    • Email BCC
    • Email Staff
    • Open/Closed
    • Status
    Action
    Write
  • OneSignal triggers, actions, and search
    New Notification Created

    Triggers when you have one or more new notifications created.

    Trigger
    Polling
    Try It
    • Content by Language
    • Heading by Language
    • Subtitle by Language
    • Template ID
    • iOS Content Available
    • iOS Mutable Content
    • Filters
    • Segment Names to Send To
    • Segment Names of Excluded Users
    • Player (User) IDs to Send To
    • IOS Device Tokens to Send To
    • Android Reg IDs to Send To
    • Amazon Reg IDs to Send To
    • Windows Phone 8.0 URIs to Target
    • Windows Phone 8.1 URIs to Target
    • Send to IOS
    • Send to Android
    • Send to Windows Phone 8.0
    • Send to Windows Phone 8.1
    • Send to Amazon Kindle Devices
    • Send to Chrome Web Push Devices
    • Send to Firefox Web Push Devices
    • Send to Safari on Mac OS X
    • Send to All Supported Browsers
    • Send to Chrome App or Extension
    • Custom Data
    • Open URL
    • iOS Media Attachments
    • Android Big Picture
    • Amazon Big Picture
    • Chrome Extensions Big Picture
    • Native App Buttons
    • Web Push Buttons
    • Custom iOS Buttons (Ios_category
    • Android Background Layout
    • Android Small Icon
    • Android Large Icon
    • Amazon Small Icon
    • Amazon Large Icon
    • Web Push Icon
    • Chrome Web Image
    • IOS Sound
    • Android Sound
    • Amazon Sound
    • Windows Phone 8.0 Sound
    • Windows 8.1 Sound
    • Android LED Color
    • Android Accent Color
    • Android Visibility
    • IOS Badge Actions
    • IOS Badge Count
    • Notification Replacement Key
    • Android Grouping String
    • Android Grouping Stacked Message
    • Amazon Grouping String
    • Amazon Grouping Stacked Message
    • Send Time
    • Scheduling Per-User Delay Option
    • Time of Day to Deliver
    • Notification Time to Live
    • Message Priority
    Action
    Write
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About HelpSpot
HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.
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Related categories
Customer Support
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About OneSignal
OneSignal is a simple and smart service that send push notifications across all platforms. OneSignal features reliable delivery of millions of notifications, segmentation and targeting, automated delivery, localization, support for all major app development tools, and real time analytics.
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Related categories
Notifications

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